Luciana Morey
Cape Coral
Summary
Dynamic Realtor with proven track record of exceeding sales targets and building lasting client relationships. Skilled in market analysis, negotiation, and customer service. Committed to delivering exceptional results and client satisfaction. Passionate and results-oriented professional with over 5 years in leadership positions. Skilled in strategic planning, team leadership, and enhancing operational efficiency to drive business success. Strong communicator and problem-solver.
Overview
11
11
years of professional experience
Work History
Ramp Agent
American Airlines/Envoy
Fort Myers
09.2023 - Current
- Loaded and unloaded cargo planes efficiently and safely to meet deadlines
- Directed aircraft to designated parking areas with precision using ground service equipment
- Performed routine inspections on aircraft and equipment to ensure operational readiness
- Communicated effectively with team members and pilots to coordinate successful flights
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Performed pre-flight maintenance checks such as tire pressure and fuel levels on ground service equipment.
- Managed baggage sorting and routing to correct flights and baggage claim areas.
Realtor
Epique Realty
Fort Myers
03.2023 - Current
- Demonstrated expertise in market analysis, providing accurate insights to clients
- Advised clients on real estate transactions, including buying and selling residential properties
- Conducted market research and analysis to identify property values and trends, assisting clients in making informed decisions
- Developed and implemented effective marketing strategies to promote properties and attract potential buyers
- Negotiated contracts and terms of sale, ensuring favorable outcomes for clients and maximizing profitability
- Managed property listings, ensuring accurate and compelling descriptions with high-quality photographs
- Provided exceptional customer service throughout the buying or selling process, addressing client concerns and facilitating smooth transactions
- Collaborated with lenders, inspectors, and other professionals to coordinate property transactions and meet client needs
Office Manger/ Sales Representative
Aero Components & Electronics
Punta Gorda
04.2020 - Current
- Successfully marketed and sold airplane parts to a diverse global clientele, including military, air forces, private jet owners, and repair companies
- Managed international accounts and developed strong relationships with clients across multiple countries
- Negotiated contracts and agreements with government agencies, military organizations, and private sector clients
- Provided exceptional customer service, addressing client inquiries, handling logistics, and ensuring timely delivery of orders
- Achieved consistent sales targets, exceeding annual revenue goals by leveraging market insights and customer feedback
Server
Coopers Hawk Winery & Restaurants
Fort Myers
01.2023 - 01.2024
- Spearheaded the successful launch and grand opening of Cooper's Hawk Winery & Restaurants
- Trained in customer service to provide superior dining experience for guests
- Expert in menu items and able to make recommendations to customers
- Proficient in order taking, tray balancing, and efficient communication with kitchen
Bartender
Island Time Tiki Bar
Sanibel
01.2022 - 10.2022
- Proficient in creating classic and innovative cocktails to meet guests' requests
- Skilled in providing exceptional customer service and maintaining a positive atmosphere
- Extensive knowledge of various types of liquor, wine, and beer
- Ability to multitask in a fast-paced environment while upholding sanitation and safety standards
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Completed regular bar inventories and daily requisition sheets.
Server/Bartender
Olive Garden
Cape Coral
01.2019 - 04.2021
- Provided exceptional customer service by taking orders, serving food, and suggesting pairings
- Maintained cleanliness of bar and dining area, ensuring a pleasant atmosphere
- Managed high-stress situations with a cool demeanor, ensuring efficient service
- Developed strong communication and multitasking skills while handling a busy restaurant environment
Sales Associate
GNC
Cape Coral
01.2019 - 01.2020
- Provided exceptional customer service to drive sales and exceed revenue targets
- Managed inventory, restocked shelves, and maintained a visually appealing store environment
- Utilized strong communication skills to build relationships and promote product knowledge
- Collaborated with team members to achieve collective goals and ensure customer satisfaction
Wedding Photographer
Francesca Morey Photography
SWFL
01.2014 - 01.2019
- Collaborated with clients to create custom shot lists and timelines
- Maintained professional demeanor and attention to detail during high-pressure situations
- Edited photos efficiently to deliver high-quality images within agreed timeframe
- Captured intimate moments of love and joy at over 50 weddings
Education
High School Diploma -
Cypress Lake High School
Fort Myers, FL05-2019
Associate of Arts -
Florida Southwestern State College
Fort Myers, FLSkills
- Client relations
- Negotiation
- Marketing
- Communication
- Sales
- Time management
- Market analysis
- Networking
- Contract management
- Leadership
- Problem-solving
- Decision-making
- Organization
- Prospecting
- Client communication
- Team collaboration
- Customer service
- Attention to detail
- Problem solving
Languages
- English, Native
- Spanish, Native
Certifications Courses
Certified in Microsoft Word, PowerPoint, Outlook & Excel
Timeline
Ramp Agent
American Airlines/Envoy
09.2023 - Current
Realtor
Epique Realty
03.2023 - Current
Server
Coopers Hawk Winery & Restaurants
01.2023 - 01.2024
Bartender
Island Time Tiki Bar
01.2022 - 10.2022
Office Manger/ Sales Representative
Aero Components & Electronics
04.2020 - Current
Server/Bartender
Olive Garden
01.2019 - 04.2021
Sales Associate
GNC
01.2019 - 01.2020
Wedding Photographer
Francesca Morey Photography
01.2014 - 01.2019
High School Diploma -
Cypress Lake High School
Associate of Arts -
Florida Southwestern State College
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