Peyton Cunningham
Pensacola
Summary
Dependable Associate with strong organizational skills and a methodical approach to tasks, committed to achieving results with accuracy and speed. Focused on minimizing errors while maintaining a solid work ethic and dedication to orderly work processes. Prepared to leverage relevant knowledge and abilities to contribute effectively as an Associate, ensuring seamless operations and enhanced productivity within the team. Eager to support company goals through proactive problem-solving and a detail-oriented mindset.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Envoy Airlines
08.2025 - Current
- Operated ground support equipment to assist aircraft arrivals and departures.
- Coordinated baggage handling to ensure timely loading and unloading processes.
- Conducted safety inspections on ramps and equipment to maintain compliance with regulations.
- Collaborated with team members to optimize workflow and enhance service efficiency.
- Resolved issues related to baggage discrepancies, ensuring prompt customer service response.
- Trained new staff on operational procedures and safety protocols to improve team performance.
- Implemented process improvements that reduced turnaround time for aircraft servicing tasks.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
OGP Associate
Walmart
08.2023 - 11.2024
- Developed strong customer service skills through daily interactions with customers.
- Trained new employees on basic customer service techniques and procedures.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Participated in team meetings, providing insights to improve operations.
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
- Sold products to customers by explaining product features and benefits.
- Approached customers and initiated conversations to determine needs and preferences.
- Answered phone calls from potential customers to direct to appropriate products or departments.
- Prioritized and managed multiple tasks efficiently, meeting deadlines and exceeding expectations.
- Maintained professional, positive attitude, contributing to productive work environment.
- Contributed to positive brand image by upholding company policies and procedures.
- Cleaned shelves, counters, and tables.
- Exchanged merchandise for customers and accepted returns.
Food Service Worker
Taco Bell
03.2022 - 08.2022
- Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift.
- Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, ovens and refrigeration equipment.
- Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
- Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor.
- Delivered food orders to customers in a timely manner.
- Managed customer inquiries, complaints, and requests.
- Restocked shelves and display cases with food items.
Education
High School Diploma -
Navarre High School
Navarre, FL02-2024
Skills
- Customer interaction
- Oral communication
- Customer service orientation
- New teller training
- Service assistance
- Multitasking
- Problem-solving abilities
- Time management abilities
- Adaptability
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
Timeline
Ramp Agent
Envoy Airlines
08.2025 - Current
OGP Associate
Walmart
08.2023 - 11.2024
Food Service Worker
Taco Bell
03.2022 - 08.2022
High School Diploma -
Navarre High School