AISHA SARI
Haledon
Summary
Dynamic Retail Manager and Quality Control Chemist with proven expertise at Walgreens and Anthem USB. Skilled in method validation and customer relationship management, I excel in enhancing operational efficiency and elevating customer experiences. Adept at analytical techniques and SOP development, I thrive in fast-paced environments, ensuring compliance and quality standards are consistently met.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Manager/Pharmacy Technician
Walgreens
Parsippany
11.2023 - Current
- Managed daily operations of the store, including opening and closing procedures.
- Rotating between the 1st and 2nd shifts throughout the week as needed.
- Conducted inventory management activities such as receiving shipments, returning vendor merchandise, and weekly cash pickups from our coin loan vendor.
- Managed visual merchandising, maintaining standards, and elevating the customer experience both on the sales floor and for the pharmacy.
- Verify, release, and process patients' prescriptions and refills.
- Override/Modify patient's complaints with Rx coupons or improper billing of primary and secondary insurances.
- Assist pharmacist on duty with all needs behind the counter -- filing of medications, filling of prescriptions, assisting the line of patients picking up in drive thru or walk ins.
- Perform tender counts for all terminals, both retail floor and pharmacy department.
Quality Control Chemist/Analyst
Anthem USB
02.2020 - 08.2022
- Specimen collection/swabbing equipment to ensure incompliance with GMP/GLP
- Perform in process testing for batch compound base during formulation by compounder (manufacturing process)
- Interpret test results against specifications and determine assays pass/fail.
- In process testing includes: pH testing, viscosity, and a pycnometer method such as specific gravity analysis
- GMP/GLP compliant when handling/sampling materials and discarding waste
- Update and create SOPs as methods are innovated and improved
- Sample and analyze raw chemicals or hazardous materials per COA/SDS
- Release/approve chemicals and reagents using vendor COA
- Populate/create in-house COA as formulated batches and chemical materials were approved by QC Lab
- Conducted titrimetry analysis using Metler
- Toledo titrator, and HPLC.
- Offering continuous professional development to newly hired employees on all instruments and procedures.
- FTIR analysis used for validation of vendor COA and purity of raw materials.
- Sample approved batches using sterile technique to submit to client for final approval prior to mass manufacture production.
- Obtain bulk and finished good retains for microbiological testing.
Lab Assistant
Anthem USB
01.2020 - 02.2022
- 1800 hours of laboratory training under guidance of a mentor.
- Final review of formulated batch record(s) to ensure QC and all departments properly documented incompliance with GDP.
- Obtain in depth knowledge of the QA/QC department and their prospective roles
- Scan and file COA's into correct locations in the company system
- Sanitized workstations and instruments to avoid cross-contamination
- Prepared laboratory equipment and instrumentation required for tests, research, process or quality control
- Handled administrative tasks for laboratory staff and overall operations
- Sustained laboratory inventory and supplies for QC laboratory and QC/QA office.
- Maintain/update large data sets for audit preparations/inspections
- Prepare SDS solutions and reagents for analysts and lab personnel.
Education
Lab Technology Program -
Fortis Institute
Wayne, NJ01.2020
Star Academy
Clifton, NJ06.2014
Skills
- Wet Chemistry methods using analytical chemistry techniques
- Method validation and method improvement
- Microsoft Word, Excel, and PowerPoint
- Calibration of various instruments such as FTIR, HPLC, titrators etc
- Titrimetry and volumetric analysis
- Critical Thinking
- SOP Development
- Prescription processing
- Customer relationship management
- Staff management
- Operations oversight
Languages
Spanish
Professional
Certification
- Pharmacy Technician License since 2025
Timeline
Retail Manager/Pharmacy Technician
Walgreens
11.2023 - Current
Quality Control Chemist/Analyst
Anthem USB
02.2020 - 08.2022
Lab Assistant
Anthem USB
01.2020 - 02.2022
Lab Technology Program -
Fortis Institute
Star Academy
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