Aislinn Edwards
North Charleston,SC
Summary
Lead Shift Supervisor who consistently meets and exceeds sales targets. Reliable team player and strong communicator. Expert retail sales professional offering three years experience in retail customer service and retail management. Focused on exceeding sales goals. Accomplished store Manager with three years of managerial experience in a retail setting. Areas of expertise include sales, recruiting and people management.
Overview
12
12
years of professional experience
Work History
Lead Shift Supervisor
Spinx
North Charleston, SC
07.2013 - Current
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Answered customer telephone calls promptly and in an appropriate manner.
- Worked with the management team to implement the proper division of responsibilities.
Shift Supervisor
Pizza Hut
North Charleston, SC
01.2013 - 08.2013
- Handled a cash register for cash, check and credit card transactions with 100% accuracy.
- Cleaned and organized the store, including the checkout desk and displays.
- Verified that all customers received receipts for their purchases.
- Answered customer telephone calls promptly and in an appropriate manner.
Education
High School Diploma - undefined
R.B. Stall High
North Charleston, SC2012
Skills
- Customer-oriented
- Active listening skills
- Computer literate
- POS systems knowledge
- Upselling techniques
- Natural leader
- Credit card transactions
- Retail sales
- Stocking
- Skilled problem solver
- Personable
- Motivated team player
Accomplishments
- Received the "Employee of the Month" award after six months of employment.
Timeline
Lead Shift Supervisor
Spinx
07.2013 - Current
Shift Supervisor
Pizza Hut
01.2013 - 08.2013
High School Diploma - undefined
R.B. Stall High
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