Damyen Thompson
Easley,SC
Summary
Experienced Sales Professional swiftly adapts to new situations, company cultures and work processes. Skillful in promoting current sales, processing transactions, and handling customer complaints. Strong proficiency in CRM system operations paired with superior customer service and communication abilities.
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
SPINX
07.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Assistant Manager/ Sales Professional
Benson Ford
04.2023 - 07.2024
- Managed daily operations Including sales goals by coordinating inventory and overseeing sales which led to a 26% increase in sales revenue
- Assisted in training and mentoring sales team members on effective sales techniques, product knowledge, and customer service skills, resulting in improved performance and teamwork
- Utilized CRM system to track customer interactions, follow up on leads, and analyze sales data to identify trends and opportunities for business growth
- Coordinated and supervised day-to-day operations, ensuring efficient workflow and optimal performance of staff
- Consistently met and exceeded monthly sales quotas through persuasive communication and strong closing techniques
- Supervised day-to-day operations to meet performance, quality and service expectations.
Sales Professional
Truck Farm of Easley
05.2021 - 03.2023
- Demonstrated exceptional customer service skills to effectively engage and build relationships with prospective car buyers
- Consistently exceeded monthly sales targets by leveraging strong product knowledge and persuasive communication techniques
- Conducted thorough vehicle presentations and test drives to showcase key features and benefits to potential buyers
- Utilized effective negotiation strategies to close deals and maximize profit margins
Maintenance Technician
Duke Foods Inc
01.2019 - 04.2021
- Conducted preventive maintenance and repairs on facility equipment to ensure optimal functionality and minimize downtime
- Troubleshooted and diagnosed mechanical, electrical, and plumbing issues to identify root causes and implement effective solutions
- Performed routine inspections to identify potential maintenance needs and address them proactively before they escalated
- Assisted in the installation and testing of new equipment and machinery to support production and operational needs
- Maintained accurate records of maintenance activities, equipment repairs, and parts inventory to track performance and ensure compliance with safety standards
- Maintain inventory of supplies and equipment to ensure proper maintenance and operation of facilities
Education
Electrical Engineering
ECPI University
Greenville, SCSkills
- Adaptability
- Customer Service
- Client relationship management
- Leadership
- Management
- Negotiation
- Computer Skills
- CRM Software
Assessments
- General manager (hospitality), Proficient, 01/01/23, Solving group scheduling problems and reading and interpreting P&L statements
- Spreadsheets with Microsoft Excel, Proficient, 05/01/24, Knowledge of various Microsoft Excel features, functions, and formulas
- Working with MS Word documents, Proficient, 05/01/24, Knowledge of various Microsoft Word features, functions, and techniques
- Sales skills, Proficient, 01/01/23, Influencing and negotiating with customers
- Supervisory skills: Motivating & assessing employees, Proficient, 01/01/23, Motivating others to achieve objectives and identifying improvements or corrective actions
- Management & leadership skills: Impact & influence, Proficient, 05/01/24, Choosing the most effective strategy to inspire and influence others to meet business objectives
- Outside sales, Proficient, 05/01/24, Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Timeline
Assistant General Manager
SPINX
07.2024 - Current
Assistant Manager/ Sales Professional
Benson Ford
04.2023 - 07.2024
Sales Professional
Truck Farm of Easley
05.2021 - 03.2023
Maintenance Technician
Duke Foods Inc
01.2019 - 04.2021
Electrical Engineering
ECPI University
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