Open To Work
Trinity Jennings
Rochester
Summary
Versatile professional skilled in team coordination and operational leadership within the service industry. Expertise in enhancing customer experiences, training staff, and optimizing workflow to meet high-volume demands. Passionate about delivering quality service while fostering a collaborative team environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Indus Hospitality Group: Dunkin Donuts
01.2026 - Current
- Supervised staff, coordinated scheduling and training, managed inventory and cash handling procedures, and ensured compliance with food safety and company standards to maintain operational integrity.
- Collaborated with General Manager to maintain operational efficiency, address customer concerns, and align team efforts with business goals.
- Facilitated daily store operations in fast-paced environment, ensuring seamless service delivery.
Shift Leader
Indus Hospitality Group: Dunkin Donuts
01.2026 - 02.2026
- Supervised daily store operations, ensuring smooth workflow and high-quality service in fast-paced quick-service environment.
- Skilled in coordinating team workflow, assigning stations, supporting staff during high-volume periods, and ensuring efficient customer service.
- Resolved customer concerns effectively while training new team members to enhance service quality.
Chef
Boldly Going Coffee Shop
11.2024 - 01.2026
- Prepared and served high-quality breakfast and dessert items, enhancing customer satisfaction in locally-owned coffee shop.
- Maintained food safety and cleanliness standards, managed inventory and kitchen prep operations, and supported menu development to streamline daily service.
- Prepared diverse menu items using fresh, local ingredients.
- Managed kitchen operations during busy service hours.
- Trained and mentored junior kitchen staff on food preparation techniques.
Barista
Boldly Going Coffee Shop
Enterprise
09.2024 - 01.2026
- Prepared and served coffee and specialty beverages to enhance customer experience.
- Delivered exceptional customer service while maintaining clean, organized workspace and effectively managing inventory and supplies.
- Maintained cleanliness and organization of the coffee shop environment.
- Operated espresso machines and brewing equipment efficiently.
Server
Samurai Japanese Steakhouse & Sushi Bar
05.2021 - 07.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Delivered food and beverages, provided attentive service, processed payments, maintained cash register, kept dining area clean and welcoming, and responded to customer needs.
- Received customer orders and communicated them to kitchen, ensuring accuracy and timely preparation.
- Managed table settings and ensured cleanliness of dining area.
- Assisted chefs in food preparation and presentation for sushi and hibachi dishes.
Education
Associates Degree - Science
Lurleen B. Wallace Community College
Andalusia, AL07-2026
Dual Enrollment -
Lurleen B. Wallace Community College
05-2024
Alabama High School Diploma - Honors Track
Straughn High School
Andalusia, AL05-2024
Skills
- Operational management
- Operations support
- Staff development
- Excel proficiency
- Microsoft Word proficiency
- PowerPoint proficiency
- Critical thinking
- Adaptability
- Conflict resolution
- Communication
- Willingness to learn
Certification
Manager ServSafe 2025
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$18/hr - $1000/hrTimeline
Assistant General Manager
Indus Hospitality Group: Dunkin Donuts
01.2026 - Current
Shift Leader
Indus Hospitality Group: Dunkin Donuts
01.2026 - 02.2026
Chef
Boldly Going Coffee Shop
11.2024 - 01.2026
Barista
Boldly Going Coffee Shop
09.2024 - 01.2026
Server
Samurai Japanese Steakhouse & Sushi Bar
05.2021 - 07.2024
Associates Degree - Science
Lurleen B. Wallace Community College
Dual Enrollment -
Lurleen B. Wallace Community College
Alabama High School Diploma - Honors Track
Straughn High School