Amiah Edmond
Lansing,MI
Summary
Results-driven Assistant General Manager skilled in recruiting, customer service, and financial management. Experienced in executing managerial and administrative functions to enhance operational efficiency. Recognized for fostering staff performance and enhancing workplace morale.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant General Manager
Panera Bread
Okemos, MI
10.2025 - Current
- Oversaw daily operations and ensured compliance with company standards.
- Managed opening and closing procedures for the cafe
- Developed and maintained staff schedules for efficient operations
- Coordinated training programs for new staff to improve service quality and operational efficiency.
- Handle the hiring, onboarding, and termination of associates.
- Oversaw shift activities, providing support in various roles to maintain service flow and team morale.
- Monitor daily labor
- Managed inventory levels and ordered supplies to ensure seamless operation and minimize stock shortages.
- Inventory/ Ordering produce and sigma
- Developed prep lists to ensure efficient kitchen operations
- Prepared baked goods for three different cafes daily
- Work the line, cashier, bake, drive thru, and barista
- Review daily forecasted units and adjust as needed
- Hold biweekly manager meetings
- Complete deposit at the end of the night including balancing drawers and safe
- Documented three temperature logs daily to monitor food safety
- Ensured all associates completed required e-learning modules
General Manager
Saddleback BBQ
Lansing, MI
04.2025 - 10.2025
- Evaluated labor costs to enhance budget management and support sales forecasting
- Resolved customer complaints by delivering effective solutions promptly
- Assisted in launching a new ice cream menu, featuring seasonal specials
- Made sure everything was up to health, safety, and sanitation standards
- Made weekly schedule
- Ensured time clock was accurate for payroll
- Record inventory
- Placed weekly commissary and van eerden orders
- Joined Monday meetings to align on project updates and goals
Prep Cook
Ruths Chris Steak House
Mount Pleasant, MI
05.2023 - 04.2025
- Prepared desserts, dressings, seafood, sauces, and sides to enhance menu offerings.
- Make wine dinner and private dining products from scratch.
- Ensure product is being made consistently and efficiently.
- Open and close the prep area
- Managed inventory to ensure adequate supplies were available.
- Provided comprehensive training to new staff members to enhance team performance.
- Put away product orders
- Ensure product is being made consistently and efficiently.
Manager
Ruths Chris Steak House
05.2023 - 04.2025
- Ran and planned Wine dinners and private dining events
- Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications
- Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
- Monitored expenses to align with financial targets, ensuring budget compliance
- Monitored expenses to meet financial targets
- Coached and mentored team members, fostering professional growth and enhancing team skills
- Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
- Performed daily line checks
- Executed daily line checks to maintain operational standards and food safety
Line Cook
Ruths Chris Steak House
Mount Pleasant, MI
05.2023 - 04.2025
- Open the line which includes making creamed spinach, mashed potatoes, blanching fries, cutting green onions, chives, and making any other sauces or prep items needed for that shift.
- Communicate with the broil line to ensure sides are ready to go one minute before entrée goes out
- Prepared and cooked 8 appetizers and 11 sides consistently using gas stove, fryer, oven, or microwave.
- When closing sides I filter fryer and change oil if needed, clean and wipe down all surfaces, door, and oven handles. Make sure all equipment is properly shut off and soup is cooled to a proper storing temperature.
Pastry Line Cook
Soaring Eagle Casino
Mount Pleasant, MI
08.2022 - 04.2023
- Prepared bread, desserts, and pastries for the native grind cafe and other casino outlets.
- Prepared a variety of pastries for events and restaurant service.
- Operated baking equipment to ensure quality and consistency of products.
- Maintained cleanliness and organization of the pastry kitchen area.
Crew Member
Dunkin Donuts
Okemos, MI
02.2022 - 08.2022
- I made drinks and food for customers, stocked shelves and coolers, and managed the liquor/gas station area.
- Prepared hot and cold beverages according to established recipes.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service by addressing inquiries and concerns.
Floater
Flour Child Bakery
Grand Ledge, MI
08.2021 - 01.2022
Education
High school diploma -
Grand Ledge High School
Grand Ledge, MISkills
- Restaurant operations
- Operational oversight
- Hospitality management
- Food preparation
- Inventory control
- Sanitation
- Food safety
- Meal prep
- Culinary skills
- Baking skills
- Knife techniques
- Fine dining experience
- Banquet management
- Team management
- Team supervision
- Management
- Operational management
- Store management
- Customer service
- Customer communication
- Time management
- Multitasking
- Organizational skills
- Leadership
- Communication skills
- Culinary experience
- Restaurant experience
- Hotel experience
- Staff training
- Food industry
- Food safety
- Staff training
- Operational management
- Team supervision
Personal Information
Driving License: Yes
Certification
Driver's License
Languages
Driving License: Yes
Timeline
Assistant General Manager
Panera Bread
10.2025 - Current
General Manager
Saddleback BBQ
04.2025 - 10.2025
Prep Cook
Ruths Chris Steak House
05.2023 - 04.2025
Manager
Ruths Chris Steak House
05.2023 - 04.2025
Line Cook
Ruths Chris Steak House
05.2023 - 04.2025
Pastry Line Cook
Soaring Eagle Casino
08.2022 - 04.2023
Crew Member
Dunkin Donuts
02.2022 - 08.2022
Floater
Flour Child Bakery
08.2021 - 01.2022
High school diploma -
Grand Ledge High School