Aislynn Gacsa
Cameron,NC
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
Dewberry Deli
Cameron, NC
08.2019 - 05.2022
- Greeted and welcomed customers, providing them with menus.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Answered questions about menu selections and made recommendations when requested.
- Processed payments accurately using cash registers or point-of-sale systems.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Kitchen Staff Member
Dewberry Deli
Cameron, NC
08.2019 - 05.2022
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Followed health and safety guidelines for food preparation and service.
- Monitored inventory of supplies and communicated needs to supervisor.
- Kept track of food waste and spoilage to ensure minimal loss.
- Maintained cleanliness of work areas throughout shift.
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
- Responded promptly to customer complaints regarding food quality or service issues.
- Coordinated with other kitchen staff to ensure smooth operation and timely preparation of food.
Education
Associate of Arts -
Sandhills Community College
Pinehurst, NC05-2023
Skills
- Salesmanship
- Order Accuracy
- Professional Appearance
- Guest Relations Management
- Dish preparation
- Exceptional customer service
- Suggestive Selling
- Professionalism
- Problem-solving aptitude
- Interpersonal Skills
- Organizational Skills
- Multitasking
- Project Planning
- Decision-Making
- Attention to Detail
- Task Prioritization
- Analytical Skills
- Effective Communication
- Active Listening
- Teamwork and Collaboration
- Written Communication
- Reliability
- Time Management
- Adaptability
Affiliations
- Extensive travel in Mexico and Eurasia (Georgia, Armenia, Eastern Turkey).
- Volunteer work at a Food Bank.
Timeline
Wait Staff Member
Dewberry Deli
08.2019 - 05.2022
Kitchen Staff Member
Dewberry Deli
08.2019 - 05.2022
Associate of Arts -
Sandhills Community College