Highly efficient customer service representative well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Service Crew Member
MRCO Taco Bell
09.2023 - Current
Enhanced customer satisfaction by providing efficient and friendly service.
Collaborated with team members to meet high standards of service during peak hours.
Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
Shift Leader
Vendors' Village Flea Market
06.2022 - 05.2023
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Served as areliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Associate of Applied Science - Business Administration And Management
Elizabethtown Community And Technical College
Elizabethtown, KY
08.2024
High School Diploma -
Grayson County High School
Leitchfield, KY
05.2022
Skills
Customer Service
Strong Work Ethic
Team Collaboration
Cash Handling
Stress Tolerance
Reliability and punctuality
Order Accuracy
Timeline
Service Crew Member
MRCO Taco Bell
09.2023 - Current
Shift Leader
Vendors' Village Flea Market
06.2022 - 05.2023
Associate of Applied Science - Business Administration And Management