AISSATA DANTE
Denton,TX
Summary
As a Project manager with over eight years of experience, I am an Agile practitioner with a strong track record of delivering successful projects. Currently, I lead projects at American Express, ensuring timely and successful project delivery. My focus is on empowering teams, enhancing operational efficiency, and exceeding stakeholder expectations. My role consists in collaborating with cross-functional teams and stakeholders to plan, execute, and deliver complex projects that meet customer needs and business goals. As a certified Project Manager with expertise in SAFe and Scrum, I am committed to driving operational excellence and continuous improvement. I bring a unique blend of experience in manufacturing process optimization, internal recruitment, and problem-solving, enabling teams to deliver high-quality, efficient solutions. Passionate about fostering a culture of agility, I focus on empowering teams to embrace agile values and principles, unlocking their full potential to achieve outstanding results. With a strong focus on collaboration and innovation, I strive to create an environment where teams thrive and projects succeed. Goal-oriented technology leader and trusted business partner recognized for leveraging information security, applications, networking, operations and risk management to drive business growth. Strategic with consultative approach to identifying requirements and opportunities for organizational transformation. Interprets and communicates complex policies and procedures to others and applies significant tact and diplomacy. Committed to delivering exceptional service, excellence and application of ITIL and proven approaches that meet customer requirements and achieve process efficiencies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SENIOR SCRUM MASTER
American Express
Phoenix, AZ
06.2024 - Current
- Facilitate sprint planning, retrospectives, and daily stand-ups, boosting team collaboration and reducing project blockers, resulting in faster feature delivery
- Coach multiple Scrum teams, resulting improvement in Agile maturity scores across teams as measured by internal assessments
- Create a stakeholder communication plan for 3 large-scale financial systems projects, resulting in 100% alignment on project objectives and zero miscommunications during project execution
- Develop and implement a risk management framework, which led to a significant decrease in project delays caused by compliance and regulatory challenges
- Implement continuous improvement initiatives, resulting in an improvement in overall team productivity across 3 scrum teams
- Lead the launch of a new mobile banking feature, which increased customer adoption by 25% within the first 3 months, contributing to a 10% increase in revenue from digital banking services
- Help the team participate in the ART’s program increments (PIs) by aligning with the PI objectives and collaborating with other teams during PI Planning and System Demos
- Working with Release Train Engineers (RTEs) and Product Managers to ensure proper alignment across multiple ARTs
SCRUM MASTER | RELEASE MANAGER
Merchant e-Solutions
Alpharetta, GA
10.2022 - 04.2024
- Delivered multiple product increments, improving operational efficiency, resulting in a 96% increase in merchant onboarding and application validations.
- Spearheaded the automation of legacy systems, prioritizing products for future markets, and ongoing initiatives.
- Led change management for multiple projects, ensuring timely, high-quality releases aligned with business objectives.
- Streamlined release planning, scheduling, and deployment strategies, coordinating cross-functional teams across various environments.
- Facilitated Scrum ceremonies, driving collaboration between development teams, product management, and business stakeholders to resolve impediments and ensure alignment on project goals, priorities, and scope.
- Implemented reporting tools such as throughput charts and Snowflake to track squad and project progress, utilizing data-driven insights to boost productivity.
- Launched and coached leadership on the EPIC discovery process across the organization, fostering adoption among Product and Engineering teams.
PROJECT MANAGER
Burns & McDonnell
09.2019 - 09.2022
- Conducted daily follow-ups to ensure project progress and goal alignment
- Developed a comprehensive project plan with risk management, resource allocation, and timeline tracking
- Monitor project timelines, review progress, and update schedules to ensure the project stays on track
- Conduct on-site inspections to ensure work meets quality standards and complies with local codes and regulations
- Review and approve invoices, change orders, and material costs to maintain financial control
- Resolve any conflicts or problems on-site, such as schedule delays or safety concerns, to ensure timely delivery
- Communicate regularly with clients, architects, engineers, and other stakeholders to provide progress updates and address any concerns
- Maintain and update project documentation, including contracts, blueprints, permits, and inspection reports
- Utilized AutoCAD and SketchUp for drafting and 3D visualization to communicate designs effectively with stakeholders
DIGITAL PROJECT MANAGER | SCRUM MASTER
Delta Airlines
Atlanta, GA
08.2016 - 09.2019
- Led digital projects from initiation to completion, achieving an 8% increase in customer engagement
- Collaborated with cross-functional teams to meet both technical and aesthetic project requirements
- Developed and executed project plans with clear milestones, dependencies, and resource allocation
- Maintained strong stakeholder relationships to ensure clear communication and alignment on expectations
- Managed budgets and timelines, ensuring delivery of key milestones within financial constraints
- Authored user stories, feature requirements, and use cases to align product features with customer needs
- Guided teams in Agile Scrum practices, enhancing quality and productivity
- Directed cross-functional teams in delivering digital products on time and within budget
- Utilized Confluence, SharePoint, and JIRA to manage project workflows and incremental releases
- Led backlog definition and refinement, supporting PI planning and Agile ceremonies
- Drove Agile transformation, fostering the adoption of Scrum practices to improve collaboration and delivery speed
- Cultivated a culture of continuous improvement, leveraging Agile tools (retrospectives, stand-ups, backlog refinement) to optimize processes and outcomes
Education
Bachelor Degree - International Business Administration
Montpellier Business School
Montpellier, FranceMaster of Arts - Conflict Management
Lipscomb University
NashvilleSkills
- Enterprise Resource Planning Expertise
- Software Development Lifecycle
- Lean Process Improvement
- Waterfall Project Management
- Agile Methodologies
- JIRA/Confluence/Azure DevOps
- User story estimation
- Lean principles
- Servant Leadership
- Financial Planning
- Process Improvement
- UI/UX Development
- SAFe Implementation Experience
- IT Strategy and Planning
- Technology Implementation
- SaaS Implementation Experience
- Salesforce Expertise
- ServiceNow
- Amazon Web Services
- Project Management Coordination
- EPIC Discovery
- Throughput Chart
- Task Visualization
- Snowflake Database Management
- Power BI Data Visualization
- AI-Assisted Development
- Release Management
- Production Incident Management
- Risk Management
- Effective Scope Control
- Stakeholder management
- Requirements gathering
Certification
- PSM1, Professional Scrum Master
- SAFE SM 5, SAFE
- SAFE PO 5, SAFE
- Project Management Professional PMP, PMI
Languages
- English
- French
- Bambara
Timeline
SENIOR SCRUM MASTER
American Express
06.2024 - Current
SCRUM MASTER | RELEASE MANAGER
Merchant e-Solutions
10.2022 - 04.2024
PROJECT MANAGER
Burns & McDonnell
09.2019 - 09.2022
DIGITAL PROJECT MANAGER | SCRUM MASTER
Delta Airlines
08.2016 - 09.2019
Bachelor Degree - International Business Administration
Montpellier Business School
Master of Arts - Conflict Management
Lipscomb University