Aitza Velazquez
Miami,FL
Summary
Versatile and highly motivated, I excelled at Pura Vida Restaurant by preparing full course meals with precision, boosting customer satisfaction. My expertise in food safety and exceptional customer service skills, honed across roles, have consistently enhanced workplace productivity and team cohesion. Achievements include maintaining high accuracy during peak periods and fostering repeat business through meticulous attention to detail. Flexible Cook willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks.
Overview
5
5
years of professional experience
Work History
Line Cook
Pura Vida Restaurant
06.2022 - 09.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
Cashier
Publix
01.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Sales Associate
Banana Republic
01.2020 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Escuela Antonio Maceo
Guantanamo CUBA07-2006
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Customer Service
- Professional Attitude
- Food Preparation
- Food safety knowledge
- Line Management
- Quality Control
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Line Cook
Pura Vida Restaurant
06.2022 - 09.2024
Cashier
Publix
01.2022 - 02.2023
Sales Associate
Banana Republic
01.2020 - 12.2021
High School Diploma -
Escuela Antonio Maceo
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