Aiya Murchison
Summary
Dedicated Cashier and Hostess experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
4
4
years of professional experience
Work History
Cashier
Food Lion
04.2021 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Restaurant Hostess
Applebees
08.2020 - 01.2022
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
High School Diploma -
Prince Edward County High School
Farmville, VA05.2023
Skills
- Cash Register Operation
- Cash Handling
- Product Recommendations
- Drawer balancing
- Customer Service
- Bill computation
- Dining room management
- Reservation coordination
- Guest Relations Management
- High-volume dining
- Guest Seating
- Exceptional communication
- Table setting knowledge
- Seating arrangements
Timeline
Cashier
Food Lion
04.2021 - Current
Restaurant Hostess
Applebees
08.2020 - 01.2022
High School Diploma -
Prince Edward County High School