Aiyana Cooper
Hazlehurst,GA
Summary
Dynamic team leader with a proven track record at McDonald's, enhancing customer satisfaction through effective problem-solving and team motivation. Skilled in inventory management and maintaining high-quality standards, I excel in fostering collaboration and attention to detail, ensuring operational excellence and a positive dining experience.
Overview
10
10
years of professional experience
Work History
Team Leader
Zaxbys
Hazlehurst, GA
07.2025 - Current
- Enhanced customer satisfaction by resolving complaints promptly and effectively.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Manager
Mcdonalds
Hazlehurst, GA
06.2016 - 03.2021
- Assisted in inventory management by tracking supplies and minimizing waste during food preparation.
- Collaborated with team members to deliver efficient service during peak hours while ensuring quality standards.
- Trained new kitchen staff on proper cooking techniques and operational procedures for consistency.
- Supervised team members to ensure adherence to operational standards and quality control.
- Trained new employees on customer service protocols and food safety regulations.
- Conducted regular inventory audits to maintain stock levels and minimize waste.
Cook
Burger King
Hazlehurst, GA
04.2021 - 08.2025
- Prepared and cooked menu items following standardized recipes and portion guidelines.
- Maintained cleanliness and organization of food preparation areas to ensure safety compliance.
Education
Social Work
Augusta University
Augusta, Georgia, GA12.2021
High School Diploma -
Jeff Davis High School
Hazlehurst, GA05.2019
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Timeline
Team Leader
Zaxbys
07.2025 - Current
Cook
Burger King
04.2021 - 08.2025
Manager
Mcdonalds
06.2016 - 03.2021
Social Work
Augusta University
High School Diploma -
Jeff Davis High School