Aiyana Ellis
Fall River,MA
Summary
Dynamic and adaptable professional with a background in fast-paced food service environments, including roles at Jersey Mikes and Chick Fil A. Excelled in multitasking and maintaining high standards of cleanliness and safety, enhancing customer satisfaction. Demonstrates strong communication skills and a positive attitude, ensuring efficient team collaboration and service excellence.
Personable and compassionate with natural ability to connect with patients and provide high-quality care. Knowledge of basic medical terminology and patient care techniques, combined with proficiency in vital signs monitoring and personal hygiene assistance. Dedicated to enhancing patient comfort and well-being through attentive and empathetic support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fulfillment Expert
Target
09.2023 - 12.2023
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Maintained positive relationships with guests while adhering to company policies.
- Managed timely and effective replacement of damaged or missing products.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
Food Service Worker
Jersey Mikes
04.2022 - 08.2023
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Processed customer payments and balanced cash drawers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Team Member
Chick Fil A
10.2022 - 02.2023
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Education
CNA License, HHA Certificate - CNA
Costal Career Academy
Fall River, MA11.2024
High School Diploma - General Studies
B.M.C Durfee High School
Fall River, MA06.2023
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Strong communication skills
- Food and safety standards
- Quality control
- Heavy lifting capacity
- Covid-19 safety protocols
- Patient care
- Patient relations
- Friendly and outgoing
Certification
- Home Health Aide (HHA) Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Massachusetts Driver's License
Timeline
Fulfillment Expert
Target
09.2023 - 12.2023
Team Member
Chick Fil A
10.2022 - 02.2023
Food Service Worker
Jersey Mikes
04.2022 - 08.2023
CNA License, HHA Certificate - CNA
Costal Career Academy
High School Diploma - General Studies
B.M.C Durfee High School