Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Aiyana Evans

Rohnert Park,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to leverage training and experience to take on new professional challenges.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Recreation Leader

Sonoma County YMCA
09.2022 - Current
  • Developed positive and productive relationships with kids, parents and staff.
  • Supervised groups of up to 60 children under age 12 from arrival through departure at end of day.
  • Promoted good behavior with positive reinforcement methods.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Planned and guided age-appropriate tasks like reading, crafts and STEM activities
  • Worked with children to develop good cognitive, physical and language skills.
  • Provided emotional support and guidance to children during difficult times.
  • Maintained effective schedule balance between rest periods, active play, and instruction.

Banquet Captain and Sales Assistant

Foxtail Golf Club
07.2022 - Current
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Organized banquet storage and surrounding areas to facilitate access to products and materials.
  • Directed and managed banquet functions for 20-250 person event.
  • Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
  • Trained and helped scheduled staff to maintain adequate coverage for successful operations.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Arranged food, utensils and condiments on trays to serve meals with necessary items.
  • Maintained clean and safe work environment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Oversaw timeliness and quality of food delivery at high-volume events.

Food Service Worker

Chop Chop
08.2020 - 06.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.

Education

Associate of Arts - Psychology

Cosumnes River College
Sacramento, CA
05.2022

High School Diploma -

Lodi High School
Lodi, CA
06.2020

Skills

  • Policy Implementation
  • Safety Techniques
  • Schedule Management
  • Program Operations
  • Sports Background
  • Individual and Group Coaching
  • Furniture Arrangements
  • Room Breakdown
  • Event Cleanup
  • Buffet Setup and Takedown
  • Staff Supervision
  • Activities Leadership

Accomplishments

  • 2nd Team All League for Varsity Girls Basketball and Varsity Girls Water Polo (2019, 2020)
  • Most Inspirational Female Athlete of Their Class (2020)
  • Most Distinguished Candidate Honor (2020)
  • Scholar Athlete at Cosumnes River College (Fall of 2020 & 2021 and Spring of 2020)
  • Supervised team of 10 staff members.
  • Used Salesforce to develop relationships with clients to book Weddings and Events
  • Achieved understanding and speaking of Cantonese language by learning from co-workers


Certification

  • ABC Certified
  • RBS Certified
  • CPR Certified
  • Food Handlers Card

Timeline

Recreation Leader

Sonoma County YMCA
09.2022 - Current

Banquet Captain and Sales Assistant

Foxtail Golf Club
07.2022 - Current

Food Service Worker

Chop Chop
08.2020 - 06.2022

Associate of Arts - Psychology

Cosumnes River College

High School Diploma -

Lodi High School

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Aiyana Evans