Aiyana Jones
Humble
Summary
Dynamic and results-driven professional with experience at Allied Universal, excelling in safety enforcement and communication. Proven expertise in forklift operation and time management, ensuring efficient material handling. Recognized for cultivating strong customer relationships and resolving inquiries with professionalism, contributing to enhanced customer satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Universal
Houston
07.2023 - 04.2025
- Utilized two-way radios for effective communication in various situations.
- Patrolled assigned areas on foot and by vehicle to ensure safety and security.
- Enforced safety rules, regulations, and policies to maintain compliance and order.
Merchandise Stocker
Lowes Home Improvment
Houston
08.2023 - 11.2024
- Operated forklifts to transport and organize merchandise efficiently within store.
- Restocked shelves to maintain optimal inventory levels and ensure product availability.
- Assisted customers in locating merchandise, delivering exceptional service during shopping experience.
Warehouse Associate
H.E.B. Distribution
San Marcos
02.2019 - 07.2023
- Streamlined shipment preparation by sorting and organizing merchandise effectively.
- Operated forklifts for efficient transportation of materials within warehouse.
- Maintained cleanliness of workspace by relocating products and equipment appropriately.
- Utilized pallet jacks and various equipment for loading and unloading trucks efficiently.
CSR
Teleperformance
Killeen
05.2016 - 02.2019
- Resolved customer complaints and inquiries with efficiency and professionalism.
- Cultivated strong relationships and loyalty through effective communication strategies.
- Demonstrated outstanding verbal and written communication skills to engage customers.
Education
High School Diploma -
Canyon High School
New Braunfels, TX12.2015
Skills
- CPR certification
- Quick learning
- Dock loading
- Time management
- Material handling
- Forklift operation
References
- Leon Brown, (737) 288-0550, brownofficial25@gmail.com
- Benny Savedra, (512) 971-0409, benny.savedra@gmail.com
- Brittney Sanchez, (713) 480-2293, brittney.sanchez@gmail.com
Languages
Spanish, Conversational
Timeline
Merchandise Stocker
Lowes Home Improvment
08.2023 - 11.2024
Security Officer
Allied Universal
07.2023 - 04.2025
Warehouse Associate
H.E.B. Distribution
02.2019 - 07.2023
CSR
Teleperformance
05.2016 - 02.2019
High School Diploma -
Canyon High School