Aiyana Raymond
Schenectady,US
Summary
A hard working individual with strong work ethic, very reliable with experience in customer service for over 10 years. Very goal oriented and seeking a career with longevity and growth! Being able to be in the customer service world has allowed me to excel allowing customers to experience oustanding service. Management skills have allowed me to take the lead to show others that they can also achieve the same positions by putting in great effort! Considering myself a teacher, with knowledge and a leader with strong work experience.
Overview
10
10
years of professional experience
Work History
Bakery Teammate
Market 32
Schenectady, NY, US
05.2024 - Current
- This role requires me to learn how to decorate cakes, package baked goods, keeping up with periscope, also giving outstanding customer service!
Housekeeping
Courtyard Marriott
Clifton Park, NY, US
01.2022 - 12.2022
- This position required me to clean hotel rooms, learn hospitality and keeping up with cleanliness on a daily basis
Crew Member
Dunkin Donuts
Schenectady, NY, US
01.2021 - 12.2021
Crew Member/Shift Manager
McDonald's
Schenectady, NY, US
09.2014 - 05.2021
- Starting out as a crew member i've had an opportunity to grow with the company! I've worked various locations starting in schenectady moving to albany
- My tasks included providing outstanding customer service in a fast pace environment, handling cash, learning food safety, developing management skills where i learned how to deal with difficult work environment situations such as order problems and problems among other employees
- Ive learned safe counting as well
Customer Service Representative
Rent-To-Own
Schenectady, NY, US
02.2018 - 05.2018
- In this position ive had the opportunity to learn how to communicate on the phone woth customers looking to rent-to-own properties! Ive gained customer service skills, learned how to properly sell, gained commision earnings! This was a very competative environment!
Education
GED -
Schenectady Community College
Schenectady, New YorkSkills
- Workplace Safety
- Cleanliness Maintenance
- Dough handling
- Sanitation Procedures
- Scheduling flexibility
- Bread Making
- Order Fulfillment
- Food safety practices
- Customer Service
- Punctual and Reliable
- Customer Satisfaction
- Bakery equipment knowledge
- Food Safety
- Food handling safety
- Time Management
- Multitasking
- Multitasking Abilities
- Problem-solving abilities
- Reliability
- Excellent Communication
- Team Cooperation
- Team Leadership
- Creative Thinking
- Effective Communication
Timeline
Bakery Teammate
Market 32
05.2024 - Current
Housekeeping
Courtyard Marriott
01.2022 - 12.2022
Crew Member
Dunkin Donuts
01.2021 - 12.2021
Customer Service Representative
Rent-To-Own
02.2018 - 05.2018
Crew Member/Shift Manager
McDonald's
09.2014 - 05.2021
GED -
Schenectady Community College