Aiyana Reyes
McAllen
Summary
Dynamic technology intern at Edinburg CISD with proven IT troubleshooting skills, enhancing system performance and user satisfaction. Demonstrated exceptional problem-solving abilities, leading to increased teacher satisfaction rates. Experienced veterinary technician adept in diagnostic imaging and client education, providing compassionate care and support to pet owners during critical times.
Overview
4
4
years of professional experience
Work History
Technology Intern
Edinburg CISD
06.2022 - Current
- Assisted in troubleshooting software issues to enhance system performance.
- Collaborated with team members to develop innovative technology solutions.
- Provided technical support for users, improving overall satisfaction and efficiency.
- Demonstrated strong problem-solving abilities when troubleshooting complex technical issues which led to increased teacher satisfaction rates.
- Improved overall system stability by conducting thorough testing and troubleshooting of hardware and software components.
- Maintained awareness of software updates and completed required installations to improve program effectiveness.
Veterinary Technician
Pet Doctor 911 Animal Medical Center
07.2021 - 12.2021
- Utilized diagnostic tools such as radiography and laboratory equipment for accurate assessments.
- Organized inventory of medical supplies, ensuring availability for daily operations.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
- Performed fecal examinations, urinalysis and bloodwork.
- Obtained patient history from owners and performed physical examinations.
Education
Bachelor of Science - Biology
The University of Texas Rio Grande Valley
Edinburg, TX12-2025
High School Diploma -
South Texas ISD Health Professions
Mercedes, TX05-2021
Skills
- IT troubleshooting
- Customer support
- Hardware support
- Medication administration
- Vaccine administration
- Medical history collection
- Diagnostic imaging
- Laboratory skills
- Pharmacy duties
- Anesthesia administration
- Client education
- Nail trimming
- Vital signs
- Wound treatment
- Medication labeling
- Behavioral assessment
- Patient positioning
- Patient monitoring
- Fluid therapy
- Medical record-keeping
- Diagnostic sampling
- Emergency and preventive care
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Technology Intern
Edinburg CISD
06.2022 - Current
Veterinary Technician
Pet Doctor 911 Animal Medical Center
07.2021 - 12.2021
Bachelor of Science - Biology
The University of Texas Rio Grande Valley
High School Diploma -
South Texas ISD Health Professions
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