Aiyanna Crawford
Atlanta,GA
Summary
I am currently searching for a challenging position that will allow me to utilize my existing skills and experience, while also providing opportunities for further growth and development. I am extremely results-driven and organized, with a keen eye for detail and exceptional problem-solving abilities. I am adept at managing multiple projects simultaneously in fast-paced environments, and have a strong track record of success in this regard. Additionally, I possess exceptional analytical and problem-solving skills, and am able to provide accurate financial information to all areas of the business. I am also highly skilled in communication and interpersonal relations, and have a demonstrated ability to work effectively with individuals at all levels of an organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal
Atlanta, GA
10.2022 - Current
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Courtesy Team
S.A.F.E
Atlanta, GA
09.2019 - Current
- Greeted or assisted patrons entering or exiting facility.
- Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
- Sought guidance from team members to resolve issues and identify appropriate issues for escalation.
- Provided information about facilities, entertainment options and rules and regulations.
Operations Captain
Chick-fil-A Company
Atlanta, GA
01.2019 - 03.2021
- Oversaw assigned stations for entire shift, assigned open and closed for restaurant in absence of a leader
- Organized opening and closing procedures
- Responsible for overseeing team member efforts and activities to achieve desired goals
- Create a daily setup sheet, define team members' placement, and ensure all team members are completing assigned responsibilities per positional checklists
- Anticipated customer needs and provided with high quality service to ensure customer satisfaction
- Handled POS system transactions including credit, cash, and refunds to ensure accurate cash flow.
Babysitter
Babysitters Inc
Atlanta, GA
11.2020 - 02.2021
- Cleaned, cared for, and played with child 5 days a week
- Tutored and assisted child with assignments for subjects’ math, science, reading, and history
- Carefully followed parents’ instructions regarding schedules, chores, discipline, and free time.
Desk Worker
Henderson State University
Arkadelphia, AR
04.2017 - 12.2017
- Used organization and time management skills to multitask and keep children on set schedules.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Organized various activities, games, crafts and outings to keep children entertained.
- Helped complete homework, school projects and chores.
- Engaged with children on individual basis to build positive, trusting relationships.
Education
Associate of Applied Science - Science
Atlanta Technical College
Atlanta, GA12.2020
Skills
- De-escalation Techniques
- CCTV Monitoring
- Customer Service
- Detail-Oriented
- Attentive and Observant
- Detailed Activity Logs
- Problem-Solving
- Decision Making
- Calm Under Pressure
- Time Management
Certification
- NCS4 Security Certification June 2019 to June 2022.
- Trained Crowd Manager September 2019 to September 2022.
- Event Coordinator January 2020 to Present.
- Travel Agency Operations Specialist January 2020 to Present.
- Front Office Manager January 2020 to Present.
- Hotel Management Specialist January 2020 to Present.
Timeline
Security Officer
Allied Universal
10.2022 - Current
Babysitter
Babysitters Inc
11.2020 - 02.2021
Courtesy Team
S.A.F.E
09.2019 - Current
Operations Captain
Chick-fil-A Company
01.2019 - 03.2021
Desk Worker
Henderson State University
04.2017 - 12.2017
Associate of Applied Science - Science
Atlanta Technical College