Aiyonna Chevalier
Conroe,TX
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Receptionist
Cadillac dealer ship
Conroe, TX
08.2023 - Current
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted with special projects assigned by management when required.
Host/Head Cashier
Grand Buffet
01.2021 - 01.2022
- As a cashier, I managed customer payments accurately and handled inquiries with professionalism
- In the roles of host and server, I excelled in customer service, ensuring a pleasant dining experience for guests
- This sharpened my communication, multitasking, and customer relationship skills.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take reservations.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Assistant Manager
Subway
01.2019 - 01.2021
- As a cashier, I efficiently handled customer transactions and provided exceptional service
- As an assistant manager, I developed leadership skills by overseeing daily operations, managing staff, and ensuring a smooth workflow
- This role enhanced my teamwork, time management, and problem-solving abilities.
- Maintained up-to-date knowledge of company products and services.
- Resolved conflicts between team members in an effective manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
Education
Business Management -
Sam Houston state University
05.2024
Graduate -
Huntsville Highschool
05.2021
Skills
- Customer service excellence
- Leadership
- Adaptability
- Effective communication
- Customer service
- Organization skills
- Communication
- Money Handling
- Word
- Excel
- PowerPoint
- Bookkeeping
- File Management
- Office Management
- Service-oriented mindset
- Meticulous and organized
- Professional Demeanor
- Basic accounting
- Tech-Savvy
- Spreadsheet tracking
- Verbal and written communication
- Multi-line telephone skills
- Office Administration
- Strategic Planning
- Recordkeeping and bookkeeping
- Multitasking and prioritization
Personal Information
Assistant Management, Head Cashier , Receptionist
Languages
- English, Native
- Spanish, Beginner
- Sign language, Beginner
Timeline
Receptionist
Cadillac dealer ship
08.2023 - Current
Host/Head Cashier
Grand Buffet
01.2021 - 01.2022
Assistant Manager
Subway
01.2019 - 01.2021
Business Management -
Sam Houston state University
Graduate -
Huntsville Highschool