Aizhan Akhmetova
Lake Stevens,WA
Summary
Results-driven retail professional with expertise in store operations, team leadership, customer service, and sales optimization. Proven success in building high-performing teams, streamlining operations, and driving profitability through customer-centric strategies and operational excellence. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Packaging Operator
Natural Factors
Monroe, Washington
11.2025 - Current
- Operated packaging machinery to ensure efficient product flow.
- Monitored packaging quality to maintain high standards.
- Collaborated with team members to optimize workflow processes.
Team Lead
LensCrafters
Lynnwood, WA
05.2023 - 07.2025
- Supervise floor operations, train staff, and support sales, service, and merchandising efforts.
Store Manager
Finish Line (Inside Macy's)
Lynnwood, WA
08.2022 - 05.2023
- Managed operations, team performance, and sales strategies.
- Improved marketing and inventory efficiency.
Operations Manager
Zara
Seattle, WA
09.2019 - 08.2022
- Led store operations, scheduling, and inventory control.
- Improved tracking systems and labor planning.
Education
Bachelor's Degree - Translation
East Kazakhstan State University
Oskemen, East Kazakhstan05.2009
Skills
Retail Operations
Staff Management
Customer Service Excellence
Team Leadership
Staff Training
Inventory Control
Merchandising
Budgeting
Cost Optimization
Sales Growth Strategies
Packaging machinery operation
Workflow optimization
Warehouse safety
Certification
CPR
Lean Six Sigma White Belt Certification
Timeline
Packaging Operator
Natural Factors
11.2025 - Current
Team Lead
LensCrafters
05.2023 - 07.2025
Store Manager
Finish Line (Inside Macy's)
08.2022 - 05.2023
Operations Manager
Zara
09.2019 - 08.2022
Bachelor's Degree - Translation
East Kazakhstan State University