Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylea Troyer

Summary

I figured I would take this space to fill you in on some of my personal background. I have family everywhere, and have made my rounds reconnecting and seeing where I fit best. I'm from Missouri but moved to Iowa to finish high school with my sister, and when I graduated I moved back and be with my fiance. After a few years here we decided to try out Kentucky, where some of his family is located, it was nice but it wasn't for us. We landed back home to Missouri in March of this year and now that we've settled I'm looking for new job opportunities. I am a hard worker who is always eager to learn and expand my experiences, and I think I'd be fun to have around. Thank you for your time.

Overview

4
4
years of professional experience

Work History

Packaging Operator

GenRev Labs LLC
09.2023 - 02.2024
  • Maintained a safe work environment by adhering to strict safety protocols during packaging operations.
  • Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.
  • Sorted and weighed products to assure great quality products.
  • Operated blister package machine quick and efficiently.
  • Supported a positive work atmosphere by promoting teamwork among colleagues and fostering an environment conducive to learning new skills.
  • Assisted in training new employees on proper packaging techniques and standard operating procedures.

Deli Clerk

Price Cutters
06.2023 - 08.2023
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.

Cashier and Customer Service Representative

WALMART, Walmart
11.2021 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • After a few months of cashiering I was offered a position with Homelines, Asset Protection, Customer Service, Online Pickup and Delivery, and a position n Vision center. Ultimately I took the Customer service position and assisting with Asset Protection cases, where I developed the following skills.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Organized resources, records and personnel to accomplish aggressive targets.

Apparel Associate

WALMART, Walmart
02.2020 - 12.2020
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Answered customer questions over the phone and in person about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Indianola High School
Indianola, IA
05.2021

Skills

  • Efficient money handling
  • Customer Focus
  • Excellent Multitasking
  • Time Management
  • Verbal and written Communication
  • Retail services
  • Teamwork and Collaboration
  • Punctual and Reliable
  • Following Directions
  • Attention to Detail

Timeline

Packaging Operator

GenRev Labs LLC
09.2023 - 02.2024

Deli Clerk

Price Cutters
06.2023 - 08.2023

Cashier and Customer Service Representative

WALMART, Walmart
11.2021 - 05.2023

Apparel Associate

WALMART, Walmart
02.2020 - 12.2020

High School Diploma -

Indianola High School

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Kaylea Troyer