AJ Fernandez
San Francisco,CA
Summary
Innovative Account Director with a unique background in Healthcare and sales in managing high-profile client accounts and driving strategic initiatives. Proven track record of fostering long-term client relationships and delivering tailored solutions to meet business objectives. Demonstrated expertise in project management and negotiation skills. I pride myself on being a culture add to any team I join. I bring a unique perspective and a positive attitude that enhances collaboration and drives success.
Overview
4
4
years of professional experience
Work History
Account Director
Linkedin
12.2023 - Current
- Exceeded Q4 quota by 130% leading SMB vertical, generating $190k in off-cycle revenue.
- Exceeded Q1 quota attaining 115%.
- Exceeded Q2 quota attaining 110%
- Attained $1.3M in H2
- Recognized as Staffing SMB's "Culture Champion," spearheading 2 ERG panels and organizing the first Filipino Event in Canada - Toronto Office.
Senior Sales Development Representative
LinkedIn
08.2022 - 12.2023
- Developed strong relationships with key accounts, resulting in long-term partnerships and increased revenue.
- Mentored junior Sales Development Representatives, contributing to their professional growth and success within the company.
- Optimized email templates for cold outreach, increasing response rates and engagement from prospective clients.
- FY24 110% Quota Attainment sourcing over $1.1 million team revenue, successfully creating new cadences that fit our new way of hybrid selling and deep sales process.
- Apart of sourcing nearly $5.0M in sales throughout FY23 aligning our products with Csuite and VP's finding solutions to their business needs.
East Bay Region Operations Manager
Kaiser Permanente
03.2022 - Current
- Manage a team of 20+ SCM coordinators and Operations Specialist throughout facilities in the Eastbay
- Liaison between directors/managers creating different projects regarding schedule maintenance
- Conducts analyses and produces management reports
- Contact: Ronald Willis (628) 213 - 5137
West Coast Region Operations Manager
Meta
06.2020 - 12.2021
- Creates onboarding and develops training plan involving daily operations throughout the West Coast Region
- Focused on day to day operations such as budgeting, KPI's, and achieving quality service standards
- Manages and supported over 50+ meta employees
- Manages 7 Operation Leads throughout the West Coast Region
- Designs reports using Microsoft office involving Team Leads in a global setting from different states and countries
- Sent to GSS initiative team and Senior VP on a weekly basis
- Works cohesively with internal and external workers such as Meta Managers and Bay Area Facilities Operations Manager
- Contact: Michael Fumia (650) 507-6118
Education
Masters - Business Administration
Southern New Hampshire University
06.2022
Bachelors of Science - Business Administration
Southern New Hampshire University
01.2020
Skills
- Customer relationship management
- Account relationship management
- Verbal communication
- Advertising strategies
- Product launches
- Strategic development
- Business development
- Strategic planning
- Account management
- Creative direction
- Objection handling
- Social selling
Accomplishments
- National Society of Leadership and Success, 08/01/20, Present, Nationally recognized achievement of honorable distinction based on academic accomplishment.
- Middle Class Grant, 01/01/20, 01/01/21, Middle Class grants given to middle class students with respectable GPA's.
Projects
Universal Elevated Pamphlet Report, 07/01/20, Present, Designs forms and creates automated sheets using Microsoft Office served on a global level concerning elevated temperatures and shared to GSS initiative teams for analytics and monthly reports. Universal Calibration Report, 07/01/20, Present, Designs forms and creates automated sheets using Microsoft Office served on a global level concerning calibrations of FLIR and sharing this data to GSS initiative teams for analytics and monthly reports.
Timeline
Account Director
Linkedin
12.2023 - Current
Senior Sales Development Representative
LinkedIn
08.2022 - 12.2023
East Bay Region Operations Manager
Kaiser Permanente
03.2022 - Current
West Coast Region Operations Manager
Meta
06.2020 - 12.2021
Bachelors of Science - Business Administration
Southern New Hampshire University
Masters - Business Administration
Southern New Hampshire University