Michael P. Arnone Jr
Sales Professional
Red Bank,NJ
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
Work History
Account Director
ConnectWise
Tampa, FL
08.2024 - Current
- Built strong rapport with with over 80 high touch clients through regular check-ins, status updates, and proactive problem-solving approaches.
- Expanded revenue streams with the development of strategic partnerships and cross-functional collaborations.
- Maintained a deep understanding of company services and products in order to offer the most knowledgeable customer support.
- Delivered measurable success by consistently meeting or exceeding client expectations, solidifying reputation as a reliable account partner and by growing revenue by 25%.
- Developed comprehensive account plans to align client objectives with actionable strategies for success.
Partner Development Executive (PDE)- Cybersecurity
ConnectWise
Tampa, FL
8 2022 - 07.2024
- Lead cybersecurity practice for TSP’s, enhancing operational maturity and boosting cybersecurity revenue by over 40% year over year.
- Collaborate with Partner Marketing Concierge to utilize resources and MDF/Co-Op funds for partner onboarding, growth, and go-to-market strategies of cybersecurity solutions
- Generate new business by leveraging sales, marketing, and business development resources with MSP partners
- Identify gaps and opportunities for MSP partners, create co-authored business plans and set revenue goals aligned with marketing and sales strategies
- Awarded “Software Athlete” for Q1 2024
Partner Account Manager
Arcserve
Eden Prairie, Minnesota
04.2019 - 08.2022
- Company Overview: merged with StorageCraft in 2021
- Surpassed all sales goals by 5-10% quarterly
- Managed over $3 million in recurring revenue
- Partnered with internal product development teams to drive enhancements in backup and data management products
- Developed and maintained relationships with partners through onboarding, check-ins, training, and events
- Merged with StorageCraft in 2021
Account Executive
Canon USA, Inc.
Melville, New York
11.2013 - 04.2019
- Managed all the desktop printer business for the Northeastern Territory
- Oversaw the entire sales process from account onboarding to product delivery
- Collaborated with distributors to establish pricing and marketing strategies for product sales
- Achieved 100% of quota in 2014, 2015, 2017 and 2018
Account Executive
ION Networks
Piscataway, New Jersey
11.2008 - 11.2013
- Established client relationships, enhancing customer satisfaction and repeat business
- Worked with marketing to drive new business and generate leads through campaigns and events
- Increased revenue over 50% with enterprise partners including SHI, CDW, Verizon and AT&T
Education
Master of Arts & Education - Psychological Studies
Seton Hall University
South Orange, NJ 08.1998 - 05.2000
Bachelor of Arts - Communications
Seton Hall University
South Orange, NJ 09.1994 - 05.1998
Skills
Channel Management
Partner Recruitment
Cybersecurity
MDR/EDR
Vendor Management
Salesforce
Account Development
Relationship Building
Value Based Selling
Adaptability
Territory Management
Account relationship management
Customer Relationship Management
Business Development
Territory Growth
Strategic development
Customer Service
Teamwork and Collaboration
Business development and planning
Volunteer Experience
- Cub Scout Pack 205 Committee Chair
- PTA Committee Chair
- Member in good standing Knights of Columbus
Timeline
Account Director
ConnectWise
08.2024 - Current
Partner Account Manager
Arcserve
04.2019 - 08.2022
Account Executive
Canon USA, Inc.
11.2013 - 04.2019
Account Executive
ION Networks
11.2008 - 11.2013
Master of Arts & Education - Psychological Studies
Seton Hall University
08.1998 - 05.2000
Bachelor of Arts - Communications
Seton Hall University
09.1994 - 05.1998
Partner Development Executive (PDE)- Cybersecurity
ConnectWise
8 2022 - 07.2024
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