Communicative individual with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet academic and personal goals. Knack for building relationships and helping students navigate challenges of college life.
Overview
3
3
years of professional experience
Work History
Residence Life Coordinator
University of Northern Iowa
Cedar Falls, IA
05.2023 - Current
Trained and supervised a team of 11 Resident Assistants providing guidance and professional development opportunities.
Oversaw hall desk operations which also included supervision of a full time hall secretary and student desk assistants.
Served as an on-call emergency rotation for residents experiencing crisis situations, offering immediate support during critical moments.
Addressed student conduct issues by conducting investigations, holding meetings with involved parties, and enforcing university policies when necessary.
Facilitated higher level roommate mediations, conflict resolution sessions, and supportive conversations with students facing personal challenges, contributing to an overall positive residential experience.
Facilitated successful summer operations by upholding a high level of customer service with conference guests and leads.
Collaborated with various campus departments to provide resources and support services to residents in need.
Assistant Residence Life Coordinator
University of Northern Iowa
Cedar Falls, IA
02.2022 - 05.2023
Managed daily operations of the residence hall of approximately 400 students, ensuring a safe and supportive living environment for all.
Assisted in coordinating move-in/move-out processes for efficient transitions between semesters or academic years.
Fostered a sense of community within the residence hall through regular communication and collaboration with hall programming board.
Evaluated student progress to identify areas of improvement and provide feedback.
Oversaw hall budget for programming initiatives, demonstrating fiscal responsibility while optimizing community engagement opportunities.
Education
Master of Arts - Post Secondary Education: Student Affairs
University of Northern Iowa
Cedar Falls
05-2023
Committee Work
RA Conference Committee - Housing and Hospitality Co-Chair - August 2024-Present
Organized information pertaining to arrival and departure process for conference delegates.
Trained student staff through conference check-in procedures as well as how to be good hosts to the guests staying on campus.
Coordinated placement of delegate institutions in on-campus housing.
Student Staff Selection Committee - August 2024-Present
Responsible for the co-creation of a new returning RA staff member process.
Participated in the behind the scenes work for multiple student hiring process including Administrative Assistants, Resident Assistants, and Desk Assistants.
Supported the engagement of prospective candidates through info sessions, social media campaigns, and panels.
RA Conference Committee - Entertainment Co-Chair - August 2022-February 2024
Collaborated with university legal team to ensure all vendor contracts for keynote speakers were prepared correctly and legally sound.
Coordinated with external vendors through Campuspeak organization to bring in nationally recognized keynote speakers.
Worked with student staff to create opening ceremony conference video and media.
Timeline
Residence Life Coordinator
University of Northern Iowa
05.2023 - Current
Assistant Residence Life Coordinator
University of Northern Iowa
02.2022 - 05.2023
Master of Arts - Post Secondary Education: Student Affairs
RESIDENCE LIFE COORDINATOR at Northern College Residence | Campus Living CentresRESIDENCE LIFE COORDINATOR at Northern College Residence | Campus Living Centres