Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AJ Hunten

Los Angeles,CA

Summary

Experienced barista and roaster with a talent for managing coffee shop operations, improving customer experiences, and streamlining daily activities through effective team leadership and process improvements. Proficient in inventory control and staff training to maintain service excellence and operational productivity.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Lead/Coffee Roaster

Coffee Kiosk
12.2023 - Current
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Trained and mentored new employees to maximize team performance.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.

Store Supervisor

See See Motor Coffee Co
03.2022 - 01.2023


  • Implement checklists for opening, closing, and cleaning procedures
  • Create and uphold standard of products, including seasonal menu items
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Shift Leader

Philz Coffee
09.2021 - 03.2022
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.

Shift Supervisor

Undergrounds Coffeehouse
07.2017 - 03.2020
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.

Education

West Ranch High School
Valencia
05.2016

Skills

  • Multitasking
  • Teamwork and communication
  • Espresso machine operation
  • Coffee roasting
  • Staff training and development
  • Customer service
  • Attention to detail

Certification

Food Handler’s License

Timeline

Shift Lead/Coffee Roaster

Coffee Kiosk
12.2023 - Current

Store Supervisor

See See Motor Coffee Co
03.2022 - 01.2023

Shift Leader

Philz Coffee
09.2021 - 03.2022

Shift Supervisor

Undergrounds Coffeehouse
07.2017 - 03.2020

West Ranch High School

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