AJ McGrath
Windsor Locks,CT
Summary
Driven professional with proven expertise in logistics planning and teamwork, demonstrated at Target and Gengras Student Union. Excelled in enhancing customer satisfaction and exceeding performance metrics through effective problem-solving and Microsoft Excel mastery. Achieved significant improvements in operational efficiency and team collaboration, ensuring high-quality service delivery.
Overview
2
2
years of professional experience
Work History
Student Food Service Worker
Gengras Student Union
09.2023 - Current
- Facilitated collaborative team efforts within the cafeteria environment, working closely with fellow Student Food Service Workers and kitchen staff to ensure smooth operations.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Demonstrated excellent time management skills by effectively prioritizing tasks during peak service hours without sacrificing quality of care provided to customers.
- Enhanced customer satisfaction by achieving a 94% positive feedback score through efficient and friendly food service to an average of 12 students per shift.
Online Fulfillment Expert
Target
12.2022 - 12.2023
- Collaborated with a team of 30 members to consistently meet daily targets, contributing to a 15% increase in overall company growth over a year.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics by 7% consistently by prioritizing tasks effectively in a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
Education
Bachelor of Science - Entrepreneurship Studies
University of Hartford
Hartford, CT05.2027
Skills
- Logistics Planning
- Warehouse Operations
- Microsoft Excel Mastery
- Microsoft Teams
- Teamwork and Collaboration
- Problem-Solving
Timeline
Student Food Service Worker
Gengras Student Union
09.2023 - Current
Online Fulfillment Expert
Target
12.2022 - 12.2023
Bachelor of Science - Entrepreneurship Studies
University of Hartford
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