Aidan Merriman
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
3
3
years of professional experience
Work History
Carwash Associate
Freedom Express Carwash
06.2022 - 12.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Head Food Runner
Biaggis
02.2021 - 09.2021
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
- Contributed to the successful execution of special events and large parties by efficiently managing multiple tasks simultaneously.
Host /Restaurant Waiter
Cheddars Scratch Kitchen
04.2020 - 11.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Currently Working For Bachelors - Journalism And Media. Minor Is Sports Management
Colorado State University
Fort Collins, CO05.2026
High School Diploma -
Pine Creek HighSchool
Colorado Springs, CO05.2021
Skills
Customer Service
Time Management
Attention to Detail
Computer Skills
Leadership Qualities
Customer interaction
Workplace Safety
Cash Handling
Customer Engagement
Decision-Making
Relationship Building
Courteous and Professional
Timeline
Carwash Associate
Freedom Express Carwash
06.2022 - 12.2022
Head Food Runner
Biaggis
02.2021 - 09.2021
Host /Restaurant Waiter
Cheddars Scratch Kitchen
04.2020 - 11.2020
Currently Working For Bachelors - Journalism And Media. Minor Is Sports Management
Colorado State University
High School Diploma -
Pine Creek HighSchool
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