Mallory Lotarski
West Lafayette
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
4
4
years of professional experience
Work History
Carwash Associate
Crew Carwash
05.2024 - Current
- Working efficiently and productively with all team members.
- Upheld all values of Crew daily.
- Attended to customers in the lanes as well as in the loaders area.
- Asking for feedback and evaluations.
- Working in extreme heat and conditions.
- WOW-ing customers daily.
- Creating smiles and lifetime customers.
Merchandise sales associate
Ulta Beauty
01.2024 - 04.2024
- Unpack and put out stock in an organized and timely manner weekly
- Check out customers while retrieving information for rewards
- Use customer service skills to get 2 credit cards per week
- Organize my time to be a full time student while working around 18 hours a week.
Merchandise sales associate
Occasionally Yours
08.2021 - 03.2024
- Greet customers when they walk into the store and interact with them in intervals to make sure for optimal engagement
- Advise customers about current sales happening in store
- Work hands on with customers to create their custom jewelry to fit their needs
- Create interpersonal connections with customers, getting their information for our computer system
- Clean such as sweeping, windex, taking out trash to the dumpsters, breaking down cardboard boxes and putting them in the compactor
- Take leadership to train new employees when managers need me to step in.
Merchandise sales associate
Hot House Market
06.2023 - 01.2024
- Prep clothes: steaming when needed and putting sensors on clothing items
- Greet customers and help them find their perfect vintage fit
- Work consecutive 8 to 11 hour shifts everyday
- Create bonds with coworkers as well as the owners of the store
- Work behind the scenes at the warehouse in Lafayette - tagging, cleaning, prepping clothing and other items like shoes, glassware, vinyls, cassettes, etc
- Coordinate schedules and free time to work two jobs and be able to pick up shifts for others.
Merchandise sales associate
Marshalls
06.2020 - 08.2021
- Voted associate of the quarter by my coworkers and managers
- Quickly adapted to new environments and willing to try new things
- Lead in my department, helped develop features of merchandise
- Used to 8 hour shifts to ensure great customer service and a nice tidy store
- Dependable and always showed up to have a productive day
- Constantly trained new hires on all parts of the sales floor
- Sold 5 store credit cards to customers with great customer service.
Education
Bachelor of Science - Retail Management
Purdue University
West Lafayette, IN05.2026
High School Diploma -
Noblesville High School
Noblesville, Indiana06.2022
Skills
- Customer Service
- Time Management
- Attention to Detail
- Leadership Qualities
- Customer interaction
- Cash Handling
- Customer Engagement
- Relationship Building
- Work Planning and Prioritization
Additionalcontactinfo
mlotars@purdue.edu, www.linkedin.com/in/mlotars34
Timeline
Carwash Associate
Crew Carwash
05.2024 - Current
Merchandise sales associate
Ulta Beauty
01.2024 - 04.2024
Merchandise sales associate
Hot House Market
06.2023 - 01.2024
Merchandise sales associate
Occasionally Yours
08.2021 - 03.2024
Merchandise sales associate
Marshalls
06.2020 - 08.2021
Bachelor of Science - Retail Management
Purdue University
High School Diploma -
Noblesville High School
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