AJ Mohr
Ferguson Enterprise
Grand Rapids,MI
10
years of professional experience
Reliable and personable Sales professional knowledgeable in the residential and commercial plumbing industry and manufacturing. Passionate about establishing and maintaining customer relationships and providing timely service. Skilled in order processing, multi-tasking, and effective communication.
Work History
INSIDE SALES REPRESENTATIVE
5 Years 4 Months- Facilitated counter sales interactions to enhance customer experience. in front of house as needed.
- Enhance customer knowledge on products and applications.
- Manage quoting jobs and fulfilling orders for industrial engineers, foremen, and plumbers.
- Provided direct solutions to customers for unavailable products, maintaining strong customer relationships and promoting repeat business.
- Sought immediate solutions for customer needs when products were out of stock. to satisfy customers when requested products are unavailable.
LOGISTICS COORDINATOR
1 Year 11 Months- Coordinated shipments by liaising with drivers and carriers to ensure timely deliveries.
- Analyzed daily market trends to optimize rates and product availability for drivers.
- Managed geographically various customer portfolio (Midwest, South, East, and West).
- Communicated with drivers and dispatchers to ensure timely updates on estimated arrival times and necessary documentation.
WAREHOUSE ASSOCIATE (SEASONAL)
2 Years 3 Months- Restocked products and processed returned goods to maintain inventory accuracy.
- Managed truck loading and unloading while organizing products.
- Cleaned company trucks after day shift to prepare for night shift operations.
- Facilitated supply of convenience store products to meet customer demand.
Education
BACHELOR OF SCIENCE - COMMUNICATION
GPA: 3.1
Skills
Sales Analytics
CRM Software
Industrial Plumbing Sales
Communication skills
Attention to detail
Microsoft Office Suite
Product Knowledge
Trilogy Software
TMW Software
B2B Sales
Results-oriented
Timeline
INSIDE SALES REPRESENTATIVE
Ferguson Enterprise
04.2021 - CurrentRead More
LOGISTICS COORDINATOR
Venture Connect
05.2019 - 04.2021Read More
WAREHOUSE ASSOCIATE (SEASONAL)
S. Abraham & Sons
05.2016 - 08.2018Read More
Grand Valley State University
BACHELOR OF SCIENCE from COMMUNICATION
Read More