Ahmad O'Neal
Charlotte,NC
Summary
Adaptable Warehouse Manager committed to surpassing company goals in a deadline-driven, fast-paced environment. Talented multi-tasker with excellent attention to detail and superb strategic planning abilities. Professional knowledge of shipping, logistics and hub operations.
Overview
4
4
years of professional experience
Work History
Dock Manager
Amazon CLT2
04.2020 - 01.2024
- Performed pre-shift and post-shift inspections of dock equipment.
- Managed team of 60 associates to facilitate fluid load and forklift loaded trailers.
- Communicated and implemented company policy to dock associates.
- Ensured that safety and quality control processes were maintained by dock leads and associates.
- Worked in conjunction with Inbound team to insure trailer pool needs would be met throughout the shift.
- Submitted tickets to ROC (Relay Operations Center) when trailer pool fell below minimum requirements
- Acted as point of contact for Transportation Operation Team helping to ensure all trailer moves were completed in a timely manner.
- Maintained an acceptable trailer load load time. (1.5- 2hrs)
- Maintained a 95% minimum for scan compliance for dock loaders
- Conducted monthly 1 on 1 with outbound process assistants for professional development and growth.
- Recorded number of pallets loaded, trailers completed, using outbound dock management tool, and daily end of shift report.
Process Assistant
Amazon CLT2
03.2020 - 04.2022
- Mentored associates and process guides on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted area manager in resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
- Evaluated process changing by analyzing and interpreting data and metrics.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Supported special projects upon request from senior leadership.
Education
Bachelor of Science - Supply Chain Management
Wayne State University
Detroit, MI06.2001
Skills
- Shipping and receiving
- Warehouse Management
- Freight Handling
- Load Planning
- Dock safety
- Warehouse Safety
- Critical Thinking
- Daily Operations Management
- Relationship Building
- Logistics Analysis
- Mentoring and training
- Continuous Improvement
Timeline
Dock Manager
Amazon CLT2
04.2020 - 01.2024
Process Assistant
Amazon CLT2
03.2020 - 04.2022
Bachelor of Science - Supply Chain Management
Wayne State University
Similar Profiles
Devin TolliverDevin Tolliver
Process Guide Inbound Dock at Amazon (CLT2)Process Guide Inbound Dock at Amazon (CLT2)
Eric EaveyEric Eavey
Transportation Support Specialist at Amazon CLT5Transportation Support Specialist at Amazon CLT5
Ricky ThorntonRicky Thornton
Maintenance Technician II/ Mechatronics & Robotics Technician at CBRE Amazon Fulfillment Center (CLT2)Maintenance Technician II/ Mechatronics & Robotics Technician at CBRE Amazon Fulfillment Center (CLT2)
ARNAB KUNDUARNAB KUNDU
Lead Software Engineer/Sr. Software Engineer at Lowes'sLead Software Engineer/Sr. Software Engineer at Lowes's
ALEX THINNESALEX THINNES
Sr. Product Manager, University Platform Products at University of PhoenixSr. Product Manager, University Platform Products at University of Phoenix