Audrey Saganna Jr.
Fairbanks,Alaska
Overview
6
6
years of professional experience
Work History
Sales Associate
The Toy Quest
Fairbanks, AK
08.2025 - 01.2026
- Enhanced customer experience by providing personalized product recommendations and assistance.
- Managed inventory levels, ensuring optimal stock availability and organization on sales floor.
- Implemented promotional displays to boost product visibility and drive sales during peak seasons.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Library Intern
Tuzzy Consortium Library
Barrow, AK
09.2024 - 11.2024
- Assisted patrons with research inquiries, guiding them to appropriate resources and materials.
- Organized library materials for easier access, maintaining a clean and welcoming environment for users.
- Enhanced library user experience by providing efficient and friendly customer service.
- Offered reading recommendations based on patron interests or requests, promoting continued engagement with literature.
- Taught children about library practices via individual and group instruction.
- Organized library catalog, supplies, equipment and records.
Sales Associate
The Toy Quest
Fairbanks, AK
08.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Assistant Manager
McDonald’s
Fairbanks, AK
06.2023 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Apparel Clerk
Fred Meyer
09.2021 - 07.2023
- Stock displays with new or back-stock merchandise
- Set up advertising signs and display merchandise on fixtures to attract customers and promote sales as directed
- Verify shelf stock levels are maintained
- Maintain and recover assigned section(s)
- Perform fitting room attendant duties
- Listened to customer needs and recommended optimal products
- Build ends and displays
- Encourage customers to find accessories and other items to complete their ensembles
- Preformed all cashier duties - sales / price check / discounts / cash handling / balancing of money / Loyalty program signup & recommendations
- Approached each problem with a fresh mind set and analytical strategies to resolve concerns.
Retail Clerk
Fred Meyer
05.2020 - 07.2021
- Cleaned and upholstered, rugs and other surfaces by using cleaning agents
- Interacted face to face with customers to understand needs and ensure customer satisfaction
- Preformed inspections daily and kept complete, accurate records of vehicle condition
- Mixed cleaning solutions, abrasive compositions, and other compounds to clean the interior and exterior of the vehicles.
Education
Diploma -
Best Highschool Program
01.2021
Skills
- Excellent Listening Skills
- Quick Learner
- Customer Service
- Retail experience
- Patience and Empathy
- Customer Relationship Building
- Payment Processing
- POS System Operation
References
- Alex Erickson (907) 347-3372
- Shane Powers (907) 388-3885
- Emelia Roff (859) 287-7418
Timeline
Sales Associate
The Toy Quest
08.2025 - 01.2026
Library Intern
Tuzzy Consortium Library
09.2024 - 11.2024
Sales Associate
The Toy Quest
08.2023 - 07.2024
Assistant Manager
McDonald’s
06.2023 - 08.2023
Apparel Clerk
Fred Meyer
09.2021 - 07.2023
Retail Clerk
Fred Meyer
05.2020 - 07.2021
Diploma -
Best Highschool Program