Aj Segura
Rancho Santa Margarita,CA
Summary
Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior service.
Overview
6
6
years of professional experience
Work History
IHSS Care Provider
IHSS
05.2020 - Current
- Prepare nutritious meals according to dietary restrictions and preferences for better overall health
- Manage appointments
- Provide transportation for client's medical appointments, social events, and other necessary outings
- Ensure a safe and comfortable environment by maintaining a clean and organized living space
- Assist client with daily living activities, promoting independence and quality of life
- Enhance client well-being by providing compassionate care and support tailored to individual needs
Optical Technician
OC Optometry
11.2022 - 06.2023
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences
- Filed claims with vision and medical insurance companies to garner payment for optical services
- Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty
- Reduced wait times by effectively scheduling appointments and managing patient flow within the office
Gym Supervisor/Photographer
Ladera Ranch NJB
11.2019 - 12.2021
- Supervised NJB games to ensure everything ran smoothly
- Set up equipment prior to games
- Addressed parents’ concerns
- Took action shots of players for website and social media
Stock Clerk/Data Entry Specialist
Decorative Woods
09.2018 - 03.2020
- Assisted with the sale of crown moulding, doors, and lumber
- Received and stored equipment, materials, supplies, merchandise, and tools, compiling stock records in the warehouse
- Assisted on deliveries and with customer service
- Computed, formatted, proofread and edited entries from catalogs onto WordPress
- Selected, formatted, and uploaded images to company website.
Education
First Aid & CPR
Orange Coast College
Costa Mesa, CA05.2024
Saddleback College
05.2022
Diploma -
Cabrillo Point Academy
Duarte, CA06.2021
Skills
- Dependable
- Fast learner
- Adaptable
- First aid and safety
- Customer Service
- Product Upselling
- Appointment Scheduling
- Attention to Detail
- Clear Communication
Timeline
Optical Technician
OC Optometry
11.2022 - 06.2023
IHSS Care Provider
IHSS
05.2020 - Current
Gym Supervisor/Photographer
Ladera Ranch NJB
11.2019 - 12.2021
Stock Clerk/Data Entry Specialist
Decorative Woods
09.2018 - 03.2020
First Aid & CPR
Orange Coast College
Saddleback College
Diploma -
Cabrillo Point Academy