Summary
Overview
Work History
Education
Skills
Timeline
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Aj Swilling

Rockville,MD

Summary

Hardworking, driven and results-oriented team player. Personable, responsible and focused individual who is dedicated to the satisfaction of not only the customers, but the team and management as well. Quick to learn and happy to gain new skills.

Overview

13
13
years of professional experience

Work History

Floor Staff Member

Regal Cinemas
Rockville, MD
11.2021 - Current
    • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
    • Greeted customers, helped locate merchandise and suggested suitable options.
    • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
    • Alerted customers to upcoming sales events and promotions.
    • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Delivery Driver

DoorDash
Rockville, MD
04.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.

Fast Food Manager

Del Taco
Rancho Cucamonga, CA
10.2016 - 10.2021
    • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
    • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
    • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
    • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
    • Carefully interviewed, selected, trained and supervised staff.
    • Correctly calculated inventory and ordered appropriate supplies.
    • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

House Cleaner

Golden Bear Cottages
Big Bear Lake, CA
04.2014 - 09.2016
    • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
    • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
    • Emptied trashcans and transported waste to collection areas.
    • Delivered quality customer service to address urgent needs and cleaning requests.
    • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
    • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
    • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
    • Dusted picture frames and wall hangings with cloth.
    • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
    • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
    • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.

Babysitter

N/a
Big Bear Lake, CA
06.2014 - 06.2016
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with homework assignments and special projects across different subjects.
  • Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.

Education

Some College (No Degree) -

Chaffey College
Rancho Cucamonga, CA

High School Diploma -

Big Bear High School
Big Bear Lake, CA
06.2016

Skills

  • Store Policies and Procedures
  • Merchandising and Display
  • Engaging with Diverse Customers
  • Menu Pricing and Writing
  • Quality Assurance Checks
  • Monitoring Food Preparation
  • Delegating Assignments and Tasks
  • Money Handling
  • Inventory Stocking
  • Customer Service and Assistance

Timeline

Floor Staff Member

Regal Cinemas
11.2021 - Current

Delivery Driver

DoorDash
04.2020 - Current

Fast Food Manager

Del Taco
10.2016 - 10.2021

Babysitter

N/a
06.2014 - 06.2016

House Cleaner

Golden Bear Cottages
04.2014 - 09.2016

Some College (No Degree) -

Chaffey College

High School Diploma -

Big Bear High School

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Aj Swilling