Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Scrum Master
Optum Global Solutions
07.2012 - Current
Improved team efficiency by 30% by implementing Agile and Scrum methodologies for project management.
Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
Managed product backlog effectively, prioritizing high-value items for faster completion.
Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
Created comprehensive user stories with clear acceptance criteria to guide development efforts.
Developed custom Scrum boards for better task tracking and transparency within the team.
Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
Scrum Master
Mastech Digital
08.2010 - 01.2012
Developed custom Scrum boards for better task tracking and transparency within the team.
Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
Created comprehensive user stories with clear acceptance criteria to guide development efforts.
Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.
Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
Business Analyst
Itekvision Inc.
02.2009 - 08.2010
Comprehended and studied the current business processes/requirements and future business flow in order to provide an integrated information system solution to meet the business needs of the company and assist stakeholders to view real time data and take timely decisions.
Organized various workshops for discussing the enhancement from ‘As – Is’ to ‘To – Be’ flows and documenting gaps based on the discussion.
Authored detailed project/deployment plans and schedules.
Improved business processes by analyzing current practices and recommending optimization strategies.
Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
Business Analyst
ISR InfoWay Inc.
01.2007 - 02.2009
Gathered & defined business requirements through Interactive Sessions, Interviews, Business process mapping, surveys, change management, etc., while managing the risks to improve business processes and translating the requirements into systems solution by preparing functional specifications while working with Business Users, Subject Matter Experts and Functional Architects.
Prepared in-depth Business Requirement Documents Functional Specification Documents, training material and SOP documents.
Organized & managed resources for the project that entailed creating estimates for the project, project plan, contingency plan & schedules.
Collaborated directly with project owners and key stakeholders to ensure existing and requested changes are documented for projects; streamlined the change control based on Agile Methodology (Scrum).
Business Analyst
Anya Softek
07.2005 - 01.2007
Analyzed and provided input on requirements documents, technical design, and other deliverables for development and deployment of software applications.
Worked closely with the team members to understand and identify the existing system and deliver a solution as required as well as with the end users for Systems Design & Implementation.
Interacted with clients in analyzing and modeling processes flow, generating business cases, gathering and documenting general requirements, creating gap analysis and contributing in the customization of products/ applications.
IT Service Desk Analyst / Technical Support Specialist at Optum Global Solutions Inc.IT Service Desk Analyst / Technical Support Specialist at Optum Global Solutions Inc.