Aja Alford
Southfield,MI
Summary
Multi-tasking Team Leader well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Leader
Detroit Manufactured Systems
Detroit, MI
10.2019 - Current
- Performed repairs and preventive maintenance.
- Molded team and embraced change them to adapt within dynamic great work ethics.
- Carried out day-day duties accurately and efficiently.
Housekeeper
Courtyard By Marriott
Livonia, MI
05.2019 - 07.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Crew Member
Dunkin' Donuts Franchising
Detroit, MI
01.2017 - 05.2019
- Built strong relationships with customers
- Open professional relationships with team members to achieve quick resolutions for certain issues and situations.
- Implemented new working processes to deliver multiple improvements.
Crew Member
McDonald's
Livonia, MI
05.2016 - 09.2017
- Maintained safety procedures and practices.
- Explained to new hires what was expected while working there.
Crew Member
KFC
Detroit, MI
04.2015 - 02.2016
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Robichaud Senior High School
Dearborn Heights, MI06.2018
Skills
- Overseeing Daily Activities
- Teamwork and Collaboration
- PPE Compliance
- Continuous Professional Improvement
Certification
- First Aid
- CPR Bloodborne Pathogens
Timeline
Team Leader
Detroit Manufactured Systems
10.2019 - Current
Housekeeper
Courtyard By Marriott
05.2019 - 07.2019
Crew Member
Dunkin' Donuts Franchising
01.2017 - 05.2019
Crew Member
McDonald's
05.2016 - 09.2017
Crew Member
KFC
04.2015 - 02.2016
High School Diploma -
Robichaud Senior High School