AJA INGRAM
Philadelphia,PA
Overview
3
3
years of professional experience
Work History
Care Coordinator
Devereux Advanced Behavioral Health
02.2024 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
Family Based Therapist
Devereux Advanced Behavioral Health
02.2024 - 08.2024
- Educated clients and their families about mental health and behavioral issues, providing resources and guidance to them
- Developed an individualized treatment plan for a client with multiple disorders, resulting in improved functioning and quality of life
- Collaborated with clients to develop realistic goals and objectives that focused on increasing self-efficacy and autonomy
- Established trust and rapport with clients, creating an environment that allowed for open and honest communication
- Provided crisis intervention to clients in distress, resulting in improved coping skills and self-management
- Developed and maintained up-to-date client records and progress notes that accurately documented each session
- Facilitated group therapy sessions and activities that taught clients to develop positive interpersonal relationships and social skills
- Promoted self-awareness in clients by guiding them through reflective exercises during individual therapy sessions.
- Offered psychoeducation on topics such as stress management, conflict resolution, and emotional regulation to empower clients with healthy coping skills.
- Developed culturally sensitive therapeutic approaches tailored to diverse client populations' unique needs.
- Collaborated with multidisciplinary teams to provide well-rounded care and support for families throughout the therapeutic process.
Mental Health Technician
Gemma Services
06.2021 - 07.2024
- Assessed clients' physical and mental health and reported any changes to the physician
- Collaborated with medical professionals to provide integrated care to patients with mental health and physical health issues
- Identified risk factors and warning signs of mental health issues and referred to appropriate resources
- Carried out (DBT) group sessions
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Clinical Research Assistant
Children's Hospital of Philadelphia
01.2022 - 02.2024
- Consented human participants (parents and students)
- Streamlined work protocols and developed spreadsheets to track clinical intervention sessions
- Collaborated with the team to develop proposals and prepare grant applications
- Utilized a research database to store and organize data for the research project
- Coordinated a team of research interns to ensure timely completion of research tasks
Education
Bachelor of Arts -
Temple University, College of Liberal Arts
05.2023
Timeline
Care Coordinator
Devereux Advanced Behavioral Health
02.2024 - Current
Family Based Therapist
Devereux Advanced Behavioral Health
02.2024 - 08.2024
Clinical Research Assistant
Children's Hospital of Philadelphia
01.2022 - 02.2024
Mental Health Technician
Gemma Services
06.2021 - 07.2024
Bachelor of Arts -
Temple University, College of Liberal Arts