Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aja Mellinger

Lagrange,IL

Summary

Highly skilled in customer service with valuable experience as a Server/Bartender, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

10
10
years of professional experience

Work History

Customer Service/Interior Designer

SWAG Design Studio
Birmingham, AL
06.2022 - 12.2024
  • Collaborated with architects, builders, engineers and other designers to ensure successful project completion.
  • Developed interior design concepts and prepared interior systems and finishes.
  • Consulted with clients regarding budget considerations when purchasing furniture or fixtures.
  • Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.

Bartender

Spybar
Chicago, IL
05.2021 - 07.2023
  • Effectively multitasked within fast-paced environment.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Server/Bottle Server

Celeste
Chicago, IL
08.2017 - 03.2020
  • Provided customized serving experiences tailored to diverse clients and events.
  • Transitioned from intimate dinner service to high-volume nightlife service.
  • Simultaneously prepared cocktails and tailored services to meet the needs of multiple clients.

Server/Creative Lead

Arbella
Chicago, IL
04.2017 - 03.2020
  • Cultivated a distinctive, entertaining, and refined guest experience in an upscale, laid-back setting.
  • Expert food and liquor knowledge used to guide guest experiences.
  • Managed high pressure environments through consistent speed and accuracy.
  • Coordinated and secured performers for music events.
  • Developed innovative menu concepts.
  • Designed and staged decor for events.

Floor Manager/Bartender

City Pool Hall
Chicago, IL
05.2015 - 07.2017
  • Demonstrated attentiveness, multitasking, and problem-solving to guarantee exceptional service.
  • Managing financial transactions to ensure robust cash flow.
  • Directed staff duties for optimal task execution.
  • Provided exceptional bar service to patrons and servers.

Education

Cosmetology License -

Empire Beauty School
Lisle, IL
03.2010

Skills

  • Team collaboration
  • Time management
  • Problem solver
  • Dynamic personality
  • Adaptability
  • Client engagement
  • Client Retention Strategies
  • Social Media Campaign Management
  • Multitasking
  • Positive attitude
  • High energy
  • Customer service

References

References available upon request.

Timeline

Customer Service/Interior Designer

SWAG Design Studio
06.2022 - 12.2024

Bartender

Spybar
05.2021 - 07.2023

Server/Bottle Server

Celeste
08.2017 - 03.2020

Server/Creative Lead

Arbella
04.2017 - 03.2020

Floor Manager/Bartender

City Pool Hall
05.2015 - 07.2017

Cosmetology License -

Empire Beauty School

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Aja Mellinger