Aja Oglesby
Hempstead
Summary
Certified Medical Assistant with BLS/CPR certification and 5+ years of healthcare experience providing exceptional patient care, care coordination, and administrative support in fast-paced healthcare settings. Experienced in patient intake, insurance verification, appointment scheduling, prior authorizations, EMR documentation, and coordinating care with providers, patients, and insurance companies. Skilled at delivering compassionate, patient-centered service through phone and electronic communication while maintaining HIPAA compliance. Proficient with Epic and electronic medical record systems, with the ability to work independently in a remote environment.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Pediatric Medical Assistant
Externship
Houston Tx
12.2023 - 01.2024
- Assisted pediatricians and medical assistants with patient care during well-child and sick visits.
- Obtained and documented patient vital signs, including height, weight, temperature, pulse, blood pressure, and respiratory rate.
- Roomed patients and prepared exam rooms for examinations and procedures.
- Verified patient medical histories, allergies, medications, and immunization records.
- Assisted with administering immunizations and routine clinical procedures under supervision.
- Performed vision, hearing, and developmental screenings as directed.
- Collected specimens for laboratory testing and performed point-of-care testing when assigned.
- Educated parents and caregivers on medications, vaccinations, and follow-up care.
- Maintained accurate documentation using electronic medical records (EMR).
- Cleaned, sanitized, and stocked examination rooms while following infection control and OSHA guidelines.
- Delivered compassionate, family-centered care while maintaining patient confidentiality (HIPAA).
Patient Affairs Coordinator
Lizabeth Riley’s Office
Houston Tx
02.2020 - Current
- Coordinate patient referrals and prior authorizations for specialty medical services.
- Verify insurance eligibility and benefits before patient appointments.
- Schedule appointments and maintain provider calendars.
- Document patient information accurately in Epic and EMR systems.
- Communicate with physicians, hospitals, insurance companies, and patients to coordinate quality care.
- Maintain HIPAA compliance while protecting confidential patient information.
- Deliver compassionate customer service and resolve patient concerns promptly.
Patient Care Technician
HCA North Cypress
Cypress Tx
01.2024 - 08.2026
- Assist patients with activities of daily living (bathing, dressing, grooming, toileting, eating, and mobility).
- Measure and record vital signs, height, weight, and intake/output.
- Assist with patient admissions, transfers, and discharges.
- Collect specimens and perform basic patient care procedures as assigned.
- Observe patients and promptly report changes in condition to the registered nurse.
- Maintain accurate documentation in the electronic medical record.
- Keep patient rooms clean, organized, and stocked with supplies.
- Respond promptly to patient call lights and requests.
- Follow infection prevention, patient safety, and hospital policies and procedures.
- Work collaboratively with nurses, physicians, and other members of the healthcare team to provide high-quality patient care.
Education
Medical Assistant -
The College of Health Care Profession
North West 12.2023
Skills
- Pediatric Patient Care
- Patient Intake & Rooming
- Vital Signs
- Electronic Medical Records (Epic/EMR)
- HIPAA Compliance
- Immunization Preparation
- Appointment Scheduling
- Insurance Verification
- Medical Terminology
- Patient & Family Education
- Medical Records
- Infection Control
- Customer Service
- Team Collaboration
- Sterilization of Instruments
- Medical Documentation
- Patient Education
- Appointment Preparation
- HIPAA Compliance
- OSHA Standards
- BLS/CPR Certified
- Pediatric Patient Care
- Family-Centered Care
- Customer Service
- Team Collaboration
- Time Management
- Direct patient care
- Vital signs monitoring
- Activities of daily living (ADLs)
- Patient safety
- Infection prevention
- Electronic medical records (EMR)
- Team collaboration
- Compassionate, patient-centered car
- Multitasking
Certification
Certified Medical Assistant
• Basic Life Support (BLS)
• Cardiopulmonary Resuscitation (CPR)
CORE COMPETENCIES
Remote Patient Support
• Patient Intake & Virtual Triage
• Appointment Scheduling
• Insurance Verification
• Prior Authorization
• Electronic Medical Records (Epic/EMR)
• Medical Documentation
• Patient Education
• Vital Signs Knowledge
• Medical Terminology
• HIPAA Compliance
• Referral Coordination
• Customer Service
• Pediatric Care
• Care Coordination
• Microsoft Office Suite
• Team Collaboration
• Multitasking & Time Management
TECHNICAL SKILLS
• Electronic Medical Records (EMR)
• Microsoft Office (Word, Excel, Outlook)
• Medical Scheduling Software
• Insurance Verification Systems
• Telehealth Support
• Secure Electronic Communication
- Epic
Languages
English
Full Professional
PROFESSIONAL STRENGTHS
Excellent verbal and written communication
• Compassionate, patient-focused approach
• Strong attention to detail
• Outstanding organizational skills
• Ability to prioritize multiple tasks
• Self-motivated and dependable
• Comfortable working independently in a remote environment
• Dedicated to providing exceptional patient experiences
Timeline
Patient Care Technician
HCA North Cypress
01.2024 - 08.2026
Pediatric Medical Assistant
Externship
12.2023 - 01.2024
Patient Affairs Coordinator
Lizabeth Riley’s Office
02.2020 - Current
Medical Assistant -
The College of Health Care Profession