Ajaeh Mcneal
Jackson,MS
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
3
3
years of professional experience
Work History
Cashier
Sams Club Distribution
Pearl, MS
02.2024 - Current
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Performed other duties as assigned by management.
- Adhered to social distancing protocols and wore mask or face shield.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained current knowledge of store promotions to highlight sales to customers.
Sitter
Augustine sitting service
Jackson, MS
01.2022 - 06.2024
- Assisted patients in ambulation and transfers using proper body mechanics.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Provided emotional support to family members during difficult times.
- Facilitated communication between patients, family members, and healthcare professionals.
- Planned and served meals and snacks to patients according to prescribed diets.
Process Associate
legal helpers
Jackson, MS
01.2023 - 10.2023
- Conducted daily process reviews to identify areas for improvement and increased efficiency.
- Assisted in the development of operational policies and procedures to ensure compliance with company standards.
- Reviewed legal documents for accuracy and completeness.
- Organized and tracked service attempts, as well as other process serving activities.
- Maintained records of all served documents in accordance with applicable laws.
- Analyzed existing processes to determine areas for automation or streamlining.
- Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.
- Ensured compliance with industry regulations pertaining to processing activities conducted by the organization.
Server
River Hills Golf And Country Club
Jackson, MS
08.2022 - 01.2023
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Presented menus and answered questions regarding items.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Education
High School Diploma -
Provine High School
Jackson, MS05-2023
Associate of Arts -
Hinds Community College
Raymond, MSSkills
- Returns processing
- POS Systems
- Payment Collection
- Customer Service
- Customer Assistance
- Drawer balancing
- Daily Reporting
- Inventory Management
- Cleaning and sanitizing
- Money Handling
- Staff Training
Languages
English
Professional
Timeline
Cashier
Sams Club Distribution
02.2024 - Current
Process Associate
legal helpers
01.2023 - 10.2023
Server
River Hills Golf And Country Club
08.2022 - 01.2023
Sitter
Augustine sitting service
01.2022 - 06.2024
High School Diploma -
Provine High School
Associate of Arts -
Hinds Community College