Ajah Rowell

• Plan for upcoming changes to the sales floor pad for the new quarter and special product launches.
• Coordinated merchandise displays to enhance customer shopping experience.
• Resolved customer inquiries and issues promptly and effectively.
• Motivated team through regular feedback and performance evaluations.
• Overseeing product management and efficiently optimizing the truck process.
• Training the team on visual merchandising skill sets and product knowledge.

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• Coached, mentored and trained team members in order to improve their job performance.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Assessed sales associate's skillsets and assigned tasks accordingly for optimal efficiency.
• Analyzed customer feedback data to develop action plans for improving services offered.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Analyzed market trends and competitor activity to inform business strategy.
• Managed inventory levels and ensured stock availability on the sales floor.
• Developed seasonal merchandising plans aligned with company marketing initiatives.

• Resolving customers issues with online order, pick up, returns and exchanges.
• Operated cash register and handled customer transactions efficiently.
• Provided excellent customer service by addressing concerns promptly.
• Participated in physical inventories by counting merchandise stored in backroom areas.
• Implemented visual merchandising standards to attract customer attention and engagement.

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• Managed inventory records using advanced software systems for accuracy.
• Identified inefficiencies within supply chain and implemented strategies resulting in improved performance.
• Analyzed data from various sources, such as sales trends and market conditions, to make informed decisions about stocking levels.
• Developed reports to track inventory trends and forecast needs.
• Analyzed inventory data to optimize stock levels and reduce discrepancies.

• Maintained visual merchandising standards to enhance store presentation.
• Assisted customers in selecting trendy apparel and accessories.
• Provided product knowledge to educate customers on fashion trends.
• Curated unique fashion looks for diverse clients based on individual styles.
• Assisted customers with product selection, sizing and styling.

• Overseen three beauty brands: Elizabeth Arden, Sunday Riley, Caudalie
• Organized promotional events to maximize sales opportunities in the store.
• Managed inventory levels to ensure product availability for customers.
• Assisted customers with product selection and provided personalized recommendations.
• Developed sales plans to increase product visibility and customer awareness.
• Scheduled makeup sessions with clients.

• Provided beauty advice based on customer needs and preferences.
• Assisted customers in finding appropriate skin care solutions by recommending specific products.
• Informed clients of current sales promotions to boost sales.
• Attended regular training sessions to stay informed on new products and trends in the industry.
• Provided personalized customer service to enhance shopping experiences.
• Maintained up-to-date knowledge of skincare and makeup trends.
• Conducted makeup demonstrations to showcase product effectiveness.

• Educated clients on beauty trends and application methods.
• Created attractive displays to showcase beauty products in an appealing manner.
• Demonstrated product usage techniques to enhance customer experience.
• Assisted in merchandising and maintaining product displays.
• Greeted customers to determine wants or needs.