Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Timeline
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Ajah Rowell

Columbus

Summary

Growing and making a difference in a world for consumers, with a company that aligns with my values and ethics. Seeking to leverage strong interpersonal skills and background to take next career step with respected organization that rewards talent, vision and results.

Overview

8
8
years of professional experience

Work History

Sales Team Lead

Target
Columbus
12.2024 - 09.2025
  • Plan for upcoming changes to the sales floor pad for the new quarter and special product launches.
  • Coordinated merchandise displays to enhance customer shopping experience.
  • Resolved customer inquiries and issues promptly and effectively.
  • Motivated team through regular feedback and performance evaluations.
  • Overseeing product management and efficiently optimizing the truck process.
  • Training the team on visual merchandising skill sets and product knowledge.

UMC Uniqlo Manager Candidate

Uniqlo
Jersey City
07.2023 - 05.2024

.

  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assessed sales associate's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Managed inventory levels and ensured stock availability on the sales floor.
  • Developed seasonal merchandising plans aligned with company marketing initiatives.

Team Member/ Trainer

Target
Columbus
04.2020 - 07.2023
  • Resolving customers issues with online order, pick up, returns and exchanges.
  • Operated cash register and handled customer transactions efficiently.
  • Provided excellent customer service by addressing concerns promptly.
  • Participated in physical inventories by counting merchandise stored in backroom areas.
  • Implemented visual merchandising standards to attract customer attention and engagement.

Inventory Analyst

Kohls
Milwaukee
06.2022 - 08.2022

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  • Managed inventory records using advanced software systems for accuracy.
  • Identified inefficiencies within supply chain and implemented strategies resulting in improved performance.
  • Analyzed data from various sources, such as sales trends and market conditions, to make informed decisions about stocking levels.
  • Developed reports to track inventory trends and forecast needs.
  • Analyzed inventory data to optimize stock levels and reduce discrepancies.

Sales Associate

Torrid
Columbus
11.2019 - 02.2020
  • Maintained visual merchandising standards to enhance store presentation.
  • Assisted customers in selecting trendy apparel and accessories.
  • Provided product knowledge to educate customers on fashion trends.
  • Curated unique fashion looks for diverse clients based on individual styles.
  • Assisted customers with product selection, sizing and styling.

Lead Sales Associate

Macy's
Columbus
02.2019 - 11.2019
  • Overseen three beauty brands: Elizabeth Arden, Sunday Riley, Caudalie
  • Organized promotional events to maximize sales opportunities in the store.
  • Managed inventory levels to ensure product availability for customers.
  • Assisted customers with product selection and provided personalized recommendations.
  • Developed sales plans to increase product visibility and customer awareness.
  • Scheduled makeup sessions with clients.

Lancome Beauty Sales Associate

Nordstrom
Columbus
09.2018 - 02.2019
  • Provided beauty advice based on customer needs and preferences.
  • Assisted customers in finding appropriate skin care solutions by recommending specific products.
  • Informed clients of current sales promotions to boost sales.
  • Attended regular training sessions to stay informed on new products and trends in the industry.
  • Provided personalized customer service to enhance shopping experiences.
  • Maintained up-to-date knowledge of skincare and makeup trends.
  • Conducted makeup demonstrations to showcase product effectiveness.

Prestige Beauty Advisor

Ulta Beauty
Columbus
01.2018 - 09.2018
  • Educated clients on beauty trends and application methods.
  • Created attractive displays to showcase beauty products in an appealing manner.
  • Demonstrated product usage techniques to enhance customer experience.
  • Assisted in merchandising and maintaining product displays.
  • Greeted customers to determine wants or needs.

Education

Bachelor's of Science - Human Ecology (Fashion & Retail Studies)

Ohio State University
Columbus, OH
05-2026

High School Diploma -

Horizon Science Academy
Columbus, OH
06.2016

Skills

  • Communication
  • adaptable
  • Optimistic
  • Customer service
  • Problem solving
  • Creative
  • People skills
  • Team management
  • Team development
  • Sales planning
  • Team problem-solving
  • Inventory management
  • Leadership
  • Team leadership
  • Visual merchandising

Accomplishments

• Improved Uniqlo Customer Service standing. Before Averaging 3.9/5 to 4.5/5 rating
• Uniqlo High VOC/VOS rates, 12/01/23 - 05/01/24, Maintained VOC/VOS in excellent standing. Top 5 in the company

• Uniqlo UMC Program Acceptance, 2023, Accepted into UMC program among 23/200 applicants.

• Ohio State Fashion Show Spring 2022 and 2023

• Shark Tank finalist in Kohls Shark Tank competition.

• Kohls The Hub Video, 07/01/22, Featured in a video about internship experience.

• Ulta Beauty, Highest credit card applications, 2019. Achieved the most credit card sign-ups in the district.

Volunteer Experience

  • Kohls Community work, 06/01/22, Community work including replanting plants and repainting basketball lines.
  • Columbus Editorial Society, 2017-2019, Freelance makeup artist for photoshoots and fashion shows.

Timeline

Sales Team Lead

Target
12.2024 - 09.2025

UMC Uniqlo Manager Candidate

Uniqlo
07.2023 - 05.2024

Inventory Analyst

Kohls
06.2022 - 08.2022

Team Member/ Trainer

Target
04.2020 - 07.2023

Sales Associate

Torrid
11.2019 - 02.2020

Lead Sales Associate

Macy's
02.2019 - 11.2019

Lancome Beauty Sales Associate

Nordstrom
09.2018 - 02.2019

Prestige Beauty Advisor

Ulta Beauty
01.2018 - 09.2018

Bachelor's of Science - Human Ecology (Fashion & Retail Studies)

Ohio State University

High School Diploma -

Horizon Science Academy
Ajah Rowell