Michael Franks
Everson,WA
Summary
Experienced with sales team leadership, driving performance and creating positive work environment. Utilizes strategic planning and team motivation to achieve and exceed sales targets and goals. Track record of effective communication and relationship management to maintain retailer satisfaction and team productivity.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Sales Team Lead
Sound Beverage
06.2021 - Current
- Manage a high-performing sales team, providing coaching and guidance to improve overall performance and achieve targeted goals
- Expand sales volume by identifying opportunities and executing customized marketing plans.
- Develop and maintain long-term relationships with top-performing accounts ensuring product and sales growth
- Maintain excellent account relationships by addressing customer concerns promptly and ensuring satisfaction with products and services
- Conduct daily team meetings and PFP reviews
- Conduct interviews, hiring and training of new sales representatives
- Provide a 24/7 account draught emergency service
On Premise Sales Manager
Sound Beverage
03.1999 - 06.2021
- Manage sales team responsible for over 260 on premise accounts
- Expand sales volume by identifying opportunities and executing customized marketing plans.
- Develop and maintain long-term relationships with top-performing accounts ensuring product and sales growth
- Maintain excellent account relationships by addressing customer concerns promptly and ensuring satisfaction with products and services
- Conduct daily team meetings and PFP reviews
- Conduct interviews, hiring and training of new sales representatives
- Implemented a 24/7 account draught emergency service
Driver Sales Representative
Sound Beverage
04.1996 - 03.1999
- Daily account sales call
- Writing orders and delivering product same day
- Demonstrate flexibility in adapting to changing schedules or last-minute requests from customers
- Responsible for growing account base and maintaining product quality and freshness
Drivers Sales Representative
Glacier Distributing
06.1992 - 04.1996
- Daily account sales call
- Writing orders and delivering product same day
- Demonstrate flexibility in adapting to changing schedules or last-minute requests from customers
- Responsible for growing account base and maintaining product quality and freshness
- Reason for leaving: distributorship purchased by Sound Beverage, hired by Sound Beverage in transition
General Manager
Super 24 Food Corporation
08.1985 - 06.1992
- Manage a chain of four convenient stores
- Responsible for day to day and overall operations
- Responsibilities include store profit and loss, maintaining and training staff, weekly meetings with supplies and vendors
- Ordering all in store product and merchandise
Grocery Manager
Albertson's
06.1975 - 08.1985
- Began working career as box boy and was promoted to assistant grocery manager at age 18
- Responsibilities include inventory ordering and managing frozen food department as well as other areas of store
- Promoted to grocery manager at 19 and became youngest manager in company history
- Responsibilities included hiring and training staff in all grocery departments
- Planned and implemented all store end caps and displays, along with updating grocery isle and schematics
Education
High School Diploma -
Sehome High School
Bellingham, WA06.1979
Skills
- Team management and team building
- Customer service
- Product knowledge
- Communication
- Leadership
- Problem-solving
- Decision-making
- Sales planning
Certification
Completed multiple ABU courses and in person training seminars
Timeline
Sales Team Lead
Sound Beverage
06.2021 - Current
On Premise Sales Manager
Sound Beverage
03.1999 - 06.2021
Driver Sales Representative
Sound Beverage
04.1996 - 03.1999
Drivers Sales Representative
Glacier Distributing
06.1992 - 04.1996
General Manager
Super 24 Food Corporation
08.1985 - 06.1992
Grocery Manager
Albertson's
06.1975 - 08.1985
Completed multiple ABU courses and in person training seminars
High School Diploma -
Sehome High School
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