Aja Bradley
Amazon Warehouse
Sacramento,USA
1
Certification
5
years of professional experience
Customer-focused professional experienced in delivering service solutions and resolving conflicts. Skilled in communication and problem-solving to enhance customer satisfaction and loyalty. Collaborative team player, adaptable to evolving needs, with a commitment to achieving organizational goals through efficient and empathetic service.
Work History
Amazon Warehouse Associate (Full-Time)
2 Years 2 Months- Located customer items using digital prompts, packed them securely into boxes, and prepared shipping labels for efficient order fulfillment.
- Maintained stamina and focus during 8 to 12-hour shifts to ensure continuous workflow.
- Lifted and moved objects weighing up to 49 pounds to support timely processing of orders.
- Inspected incoming shipments for accuracy and quality, ensuring compliance with company standards.
Care Manager
5 Months- I assist the residents get up in the morning, make their beds, assist them to the bathroom, change diapers, provide help with getting dressed, brushing hair, help with showers, transport to and from the dinning room.
- Managed daily cleaning tasks, including trash removal, dish cleaning, and laundry upkeep to maintain a hygienic living environment.
- Coordinated care plans to support clients' health and wellness needs.
- Collaborated with multidisciplinary teams to deliver comprehensive care solutions.
Customer Service Cashier/Apparel
1 Year 5 Months- Provided customer service by acknowledging and identifying a customer's needs; assisted purchasing decisions; located merchandise; resolved issues and concerns; promoted the company's products and services.
- Ensured sales floor and merchandise presentation met company standards by zoning areas, stocking, arranging, organizing merchandise, setting up, cleaning product displays, removing damaged goods, and pricing merchandise.
- Managed register operations and cash handling.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on operational procedures and customer service standards.
Crew Member/Cashier
6 Months- Chopped and prepared vegetables for pizza toppings, Mixed and kneaded dough for pizza preparation.
- Provided attentive service to customers at the counter, Handled customer issues to maintain a positive experience.
- Cleaned kitchen equipment to maintain hygiene standards.
- Took customer orders accurately and efficiently, answer multi-lined phones, and Processed customer payments accurately at the register.
- Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
- Operated kitchen equipment efficiently, adhering to safety guidelines for food preparation.
Education
High school diploma - Upper secondary education
No Degree - Pharmacy Tech
No Degree - Veterinary Science
Skills
Pharmacy tech knowledge
Kitchen Experience
Caregiving
Answering phones
Cash handling
Cooking
Customer service
Communication skills
Accounting
Customer engagement
Interpersonal communication
Organizational Skills
Cashiering
Meal Preparation
Hospitality
Microsoft Office
Pricing
Front desk
Microsoft Excel
Home & community care
Interpersonal skills
Patient service
Packaging and labeling
Problem-solving
Active listening
Data entry
Complaint handling
De-escalation techniques
Certification
Pharmacy Technician License
Timeline
Amazon Warehouse Associate (Full-Time)
Amazon Warehouse
06.2024 - 08.2026Read More
Care Manager
TerraBella
01.2024 - 06.2024Read More
Customer Service Cashier/Apparel
Walmart
08.2022 - 01.2024Read More
Crew Member/Cashier
Round Table Pizza
11.2021 - 05.2022Read More
San Juan High school
High school diploma from Upper secondary education
Read More
Stepful
No Degree from Pharmacy Tech
Read More
Carrington College
No Degree from Veterinary Science
Read More