Detail-oriented security and customer service professional with experience in incident reporting, visitor control, and active listening. Known for accurate documentation, dependable support, and safe, smooth operations.
Overview
4
4
years of professional experience
Work History
Housekeeper
Hampton Inn And Suties
05.2026 - Current
Cleaned guest rooms, bathrooms, and common areas to maintain Hampton-level cleanliness standards.
Replenished linens, toiletries, and guest supplies with attention to room readiness.
Inspected rooms for maintenance issues and reported concerns promptly to supervisors.
Changed bedding, vacuumed floors, and sanitized surfaces using approved cleaning products.
Security Officer
Security Dispatch Services
01.2026 - 06.2026
Checked identification and controlled visitor access at entry points.
Responded to alarms and incidents following site safety procedures.
Documented daily activity logs, incidents, and unusual observations accurately.
Inspected doors, gates, and perimeter areas for potential vulnerabilities.
Security Officer
Allied Universal Security Services
12.2024 - 04.2025
Patrolled premises to deter unauthorized activity and maintain site security.
Monitored surveillance systems and reported suspicious behavior promptly.
Communicated with supervisors and law enforcement during security concerns.
Resolved customer inquiries promptly through phone, email, and chat support.
Quality Assurance Analyst
Chili's Restaurant
03.2023 - 02.2024
Conducted quality assurance reviews across restaurant workflows, identifying defects and documenting corrective actions.
Validated menu, POS, and order-entry changes before rollout, reducing customer-impacting errors.
Analyzed service and food quality issues, supporting consistent execution across locations.
Tracked audit findings and follow-up tasks to maintain compliance with brand standards.
Sales Associate
Food Lion
06.2022 - 03.2023
Assisted customers with product locations, purchases, and courteous checkout support
Operated point-of-sale register accurately while handling cash, card, and payment transactions
Stocked shelves, rotated merchandise, and maintained organized product displays throughout sales floor
Replenished inventory by unloading deliveries and organizing backroom merchandise for efficient access