Ajani Cook
Plano,TX
Summary
Diligent loss prevention professional with comprehensive background in asset protection and loss prevention strategies. Demonstrated ability to develop and implement effective security protocols, mitigate risks, and safeguard company assets. Proven track record of using surveillance systems and conducting thorough investigations to identify and resolve security breaches.
Overview
19
19
years of professional experience
1
1
Certification
Work History
District Asset Protection Manager
Saks Global
01.2021 - Current
- Manage and oversee the Asset Protection Program in a district of sixteen locations across three states (Texas, Arizona, Nevada).
- Manage a team of eight-teen investigators, supervisors, and Area Managers.
- Weekly conference calls with Corporate Asset Protection, Corporate Sales, and Human Resources to ensure all stores are proactively developing thorough business plans to mitigate loss and increase profitability.
- Oversee all safety trainings, shortage awareness meetings, and ensure all physical security standards are up to company standard.
- Establish priorities and goals, including targets for departmental performance, operational expenditures, and labor costs.
- key liaison between corporate asset protection teams and district-level stakeholders, effectively communicating relevant updates, policy changes, or strategic shifts in realtime.
District Asset Protection Manager
Saks Global
01.2018 - 01.2021
- Increased management capacity to oversee 9 Saks Off 5th locations and 9 direct reporting employees in the San Francisco Bay Area, Hawaii, Portland, and Seattle.
- Work with Store Directors and Department Managers to ensure they proactively develop thorough shortage reduction plans.
- Ensure all plans are executed with reoccurring performance checkpoints.
- Conduct weekly theft activity calls with corporate business partners.
- Review and investigate major incidents remotely and report all findings to Corporate Asset Protection.
- Oversee, train, and conduct yearly inventory.
Asset Protection Manager
Saks Fifth Avenue / Saks Off 5th
01.2017 - 01.2018
- Manage a team of eight Asset Protection personnel.
- Conduct New Hire Orientation for all employees.
- Oversee the entire Asset Protection Store Audit program.
- Use CCTV and Network Client systems to research external and internal theft.
- Installation and troubleshooting of CCTV system.
- Network with local law enforcement and ORC Market Lead to combat ORC crime.
- Train, monitor, and lead yearly store inventory.
- Develop and implement shortage reduction commitment initiatives.
- Constant communication with counterparts to ensure effective shortage results.
Asset Protection Supervisor
Saks Fifth Avenue / Saks Off 5th
01.2014 - 01.2017
- Supervised a team of six Asset Protection Investigators.
- Conduct New Hire Orientation.
- Managed the Asset Protection audit compliance program.
- Use CCTV and Network Client systems to research external and internal theft.
- Camera installation and troubleshooting.
- Monitor, control, and conduct training on jewelry department standards and procedures.
- Conduct safety and Active Shooter trainings.
- Conduct monthly Safety and Shortage meetings with department managers.
Asset Protection Investigator
Saks Fifth Avenue
01.2009 - 01.2014
- Pursuing external investigations and apprehending shoplifters.
- Providing awareness and training to store employees.
- Conducting monthly internal audits of stockrooms and fitting-rooms.
- Research internal theft and conduct interrogation interviews.
- Use CCTV and network client systems to conduct internal and external cases.
Loss Prevention Agent
Macy's Union Square
01.2007 - 01.2009
- Apprehended shoplifters as an undercover store detective.
- Used a variety of electronic security equipment including: network client and CCTV systems.
- Researched internal theft and conducted interrogation interviews.
- Assisted in communicating various security issues with store associates and management.
Education
Bachelor of Arts Degree - Criminal Justice
San Francisco State University
01.2013
Skills
- Leadership
- Analytical thinking
- Communication
- Team building
- Investigation
- Risk management
- Strategy development
- Physical security
- Incident reporting
- Surveillance techniques
- Emergency response planning
Certification
Wicklander-Zulawski Course Certification (2008 & 2022)
LANGUAGES
English
Timeline
District Asset Protection Manager
Saks Global
01.2021 - Current
District Asset Protection Manager
Saks Global
01.2018 - 01.2021
Asset Protection Manager
Saks Fifth Avenue / Saks Off 5th
01.2017 - 01.2018
Asset Protection Supervisor
Saks Fifth Avenue / Saks Off 5th
01.2014 - 01.2017
Asset Protection Investigator
Saks Fifth Avenue
01.2009 - 01.2014
Loss Prevention Agent
Macy's Union Square
01.2007 - 01.2009
Bachelor of Arts Degree - Criminal Justice
San Francisco State University
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