Aja'ni Pollard
Firebirds Wood Fired Grill
Birmingham,AL
5
years of professional experience
Dedicated university graduate with a Bachelor of Science in Biology. Hard-working restaurant Team Member with excellent organizational skills and three years of experience in customer service, sales, inventory, stocking, cleaning and maintaining store compliance.
Work History
Server
5 Months- Attained optimal client satisfaction by resolving customer complaints
- Guided customers in order selection, recommended specific menu items, and ensured prompt, accurate service
- Maintained high guest check averages by selling and suggesting additional food and beverage items
Head Server
3 Years 1 Month- Provided weekly menu items training to waitresses, waiters, and bartenders
- Mediated problematic situations and managed to solve all issues
- Ensured quality service of up to 50 guests per night with no order mistakes
- Coordinated kitchen-service flow of orders and constantly monitored clients satisfaction
- Delivered effective support to restaurant manager in managing overall restaurant operations, including management of food cost, labor, and profit loss
Sales Representative
11 Months- Led monthly and quarterly total sales in mens department
- Stocked merchandise every day, clearly labeling items and arranging according to size or color
- Aided 50 to 100 customers per day in locating items in store
- Assessed sales reports to identify and enhance sales performance
Education
B.S. - Biology
- Dean's List
- Honor Roll
- GPA: 2.81 GPA
Advanced High School Diploma
- National Beta Club
- Varsity Basketball Athletics
- Varsity Football Athletics
- C.S.I. Christian Students Involved
- Who's Who Among Outstanding Students in America
- GPA: 3.4 GPA
COMMUNITY SERVICE
- Mount Hebron Missionary Baptist Church, Crusaders Youth Ministry (President), Birmingham, Alabama, 2008-05, 2014-08, Partook in weekly group meetings and activities, Advised and stressed about the Gospel to fellow young men, Conducted devotion with inmates in local jail
- Mount Hebron Missionary Baptist Church, Youth Usher, Birmingham, Alabama, 2008-01, 2014-08, Opened and closed doors on a que, Provided guests with programs, tissues, and fans, Guided church members to and from service
- Mount Hebron Missionary Baptist Church, Youth Choir Ministry, Birmingham, Alabama, 2006-01, 2014-08, Dedicated time to rehearse quarter-weekly, Led hymnals and songs in choir during services in church and also guest churches
Timeline
Server
Firebirds Wood Fired Grill
12.2020 - 05.2021Read More
Head Server
Red Lobster
02.2017 - 03.2020Read More
Sales Representative
Belk
02.2016 - 01.2017Read More
Gardendale High School
Advanced High School Diploma
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Alabama A&M University
B.S. from Biology
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