Ajania West
Fairmont,WV
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrell Old Country Store
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Barista
Dunkin Donuts
10.2021 - 06.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma -
Fairmont State University
Fairmont, WV06-2027
Skills
- Customer-focused care
- Multitasking
- Reliability
- Service prioritization
- Hospitality expertise
Certification
- Grow - Financial planning for Life
- Build - Credit Fundamentals
- Data Science Foundations - Banking Fund
Volunteer Experience
Disability Action Center (DAC)
Certificateissuer
EverFi, Co-Founder & CEO
Timeline
Server
Cracker Barrell Old Country Store
11.2022 - Current
Barista
Dunkin Donuts
10.2021 - 06.2022
- Grow - Financial planning for Life
- Build - Credit Fundamentals
- Data Science Foundations - Banking Fund
High School Diploma -
Fairmont State University
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