Nevaeh Harper
Lexington
Summary
Compassionate and dependable professional with experience offering attentive, people-focused service in fast-paced settings. Proven ability to communicate clearly, work well in a team, and handle multiple tasks while keeping a calm and professional attitude. Strong focus on cleanliness, safety, and detail, with a consistent aim to meet individual needs and ensure a positive experience. Recognized for reliability, flexibility, and a strong work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Trainer /Restaurant Hostess
Buffalo Wild Wings
01.2025 - 10.2025
- Developed and delivered engaging training sessions for new hires, enhancing onboarding experience.
- Facilitated skill-building workshops to improve team performance and service quality.
- Created comprehensive training materials and resources, ensuring consistency in employee knowledge.
- Monitored trainee progress and provided constructive feedback to promote continuous improvement.
Host
Oharas Public House
12.2023 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Shift Lead / Crew Member
Diablos Southwest Grill
04.2023 - 11.2023
- Supervised daily operations to ensure efficient workflow and staff performance.
- Trained new team members on food safety protocols and service standards.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Assisted in creating a positive dining environment through effective conflict resolution.
Education
Bachelor of Science - Psychology
University of South Carolina
Columbia, SC05.2028
High School Diploma -
Lexington High School
Lexington05.2024
Skills
- Customer-focused care
- Compassionate communication
- Multitasking in fast-paced environments
- Time management
- Team collaboration
- Attention to detail
- Sanitation & hygiene standards
- Reliability & punctuality
Certification
- CNA - Certified Nurse Assistant - Completed classroom and clinical instruction - Exam Pending
Timeline
Certified Trainer /Restaurant Hostess
Buffalo Wild Wings
01.2025 - 10.2025
Host
Oharas Public House
12.2023 - 07.2024
Shift Lead / Crew Member
Diablos Southwest Grill
04.2023 - 11.2023
Bachelor of Science - Psychology
University of South Carolina
High School Diploma -
Lexington High School