Summary
Overview
Work History
Education
Skills
Timeline
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Aja Simone Clark

Hackensack

Summary

Dedicated and versatile professional with over 15 years of experience in healthcare, long-term care, and human services. Skilled in member advocacy, dementia care, and supporting individuals with intellectual and developmental disabilities. Known for leading employee engagement initiatives, creating training materials, and facilitating interactive wellness programs that enhance cognitive, emotional, and physical well-being. Proven ability to collaborate across teams, develop staff, and foster inclusive, people-first cultures. Passionate about empowering both clients and colleagues through compassion, creativity, and purposeful leadership.

Overview

18
18
years of professional experience

Work History

Member Advocate/Music Therapy Facilitator

Longevity Health Plan
09.2024 - Current
  • Facilitated music-based wellness groups using movement and trivia to engage both mind and body, enhancing social and cognitive well-being.
  • Acted as empathetic intermediary for health plan members, promoting personalized needs.
  • Work alongside medical staff to elevate member satisfaction and tackle care challenges.
  • Utilized communication skills to fortify relationships with care facility personnel, boosting member services.
  • Developed resources to enhance member awareness of available services and benefits.
  • Contributed to a positive work environment by cooperating with colleagues and maintaining open lines of communication across departments.
  • Maintained detailed records of all interactions, allowing for easy reference and improved follow-up on outstanding matters.

Assistant Director, Human Resources

The Arbor Company
01.2008 - 04.2024
  • Spearheaded the development of a Dining Services training manual, enhancing staff development, reducing onboarding time, and elevating customer satisfaction.
  • Coordinated team-building activities to strengthen workplace relationships.
  • Led company participation in the annual Best Place to Work survey for 4 consecutive years, achieving 100% staff participation and contributing to a culture of transparency and trust.
  • Certified Dementia Specialist; trained team members on best practices for memory care, improving quality of care and communication with residents and families.
  • Facilitated cross-departmental lifestyle programming to address residents' emotional, cognitive, and physical needs through person-centered care.
  • Partnered with department heads to integrate dining, wellness, and activities with residents' specific care plans and cultural preferences.

Direct Care Professional

YAI Seeing Beyond Disabilities
08.2016 - 05.2019
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Created tailored care strategies to align with unique goals and preferences.
  • Mentored new employees on safety protocols.
  • Facilitated engaging activities that promoted social interaction and emotional well-being among clients.
  • Advocated for clients' rights and needs, effectively communicating with families and external service providers.

Education

Associate Of Liberal Arts - Psychology

Bergen Community College
Paramus, NJ
05.2018

Skills

  • Cross-cultural communication
  • Assertiveness
  • Problem-solving
  • Administrative skills
  • Staff education and training
  • HR software proficiency

Timeline

Member Advocate/Music Therapy Facilitator

Longevity Health Plan
09.2024 - Current

Direct Care Professional

YAI Seeing Beyond Disabilities
08.2016 - 05.2019

Assistant Director, Human Resources

The Arbor Company
01.2008 - 04.2024

Associate Of Liberal Arts - Psychology

Bergen Community College

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Aja Simone Clark