Ajay Moon
Moline,IL
Summary
Results-driven merchandising and operations professional with leadership experience supervising teams, driving merchandising execution, building customer relationships, and supporting sales initiatives. Experienced in inventory management, retail execution, employee coaching, and a growing understanding of territory operations while consistently exceeding expectations and earning increased responsibility. Known for quickly adapting to new challenges, improving team performance, and delivering outstanding customer service. I'm Seeking to take a step in my leadership, operational, and customer-focused experience to contribute as a District Sales Supervisor with Dr Pepper.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Lead Merchandiser
Dr Pepper
06.2025 - Current
- Lead merchandising operations across multiple retail accounts while ensuring company standards are consistently met.
- Directed the merchandising team to assign daily priorities, monitor performance, and facilitate efficient execution.
- Built and maintained strong relationships with store managers and retail partners to enhance product placement and execution, driving account satisfaction.
- Analyze inventory levels and coordinate replenishment to minimize out-of-stock conditions and maximize product availability.
- Executed planograms, promotional displays, seasonal resets, and new product launches to ensure alignment with company merchandising strategies.
- Assisted sales representatives by identifying opportunities that enhanced product visibility and supported sales performance across assigned accounts.
- Coach and train new merchandisers on merchandising standards, safety procedures, customer service, and company expectations.
- Resolve customer concerns professionally while maintaining positive business relationships.
- Coordinate daily operations with sales representatives and management to ensure successful execution of company objectives.
- Maintain accurate inventory and organize backstock to improve operational efficiency.
- Demonstrate leadership, accountability, communication, and time management while balancing multiple priorities across multiple retail locations.
- Consistently exceeded expectations, earning leadership responsibilities shortly after joining the company and even stepping in as the direct supervisor of the merchandising team when needed.
Product Specialist / Sales & Delivery Coordinator
Green Chevrolet
East Moline, USA
02.2024 - 06.2025
- Guided customers through the complete vehicle purchasing process from initial contact through delivery.
- Fostered lasting customer relationships by delivering exceptional service and effective communication.
- Negotiated sales while maintaining high customer satisfaction.
- Conducted vehicle presentations and educated customers on vehicle features and technology.
- Worked closely with sales managers and finance personnel to ensure a seamless purchasing experience.
- Coordinated dealership inventory, vehicle deliveries, dealer trades, and transportation logistics to ensure operational efficiency.
- Managed inventory, incoming shipments, and lot organization.
- Assisted with wholesale inventory management, inspections, and auction preparation.
- Maintained accurate documentation to support dealership compliance and streamline processes.
- Demonstrated strong organization, communication, and problem-solving skills in a fast-paced sales environment.
Delivery Driver
Spinners Pizza
Milan, USA
05.2020 - 05.2024
- Delivered customer orders accurately and efficiently while providing exceptional customer service.
- Monitored cash handling and verified transactions to ensure accurate deliveries.
- Completed tasks promptly and managed time effectively to maintain smooth delivery operations.
- Assisted with food preparation and coordinated kitchen operations to support efficient service.
Soccer Field Line Mower / Assistant
Orion High School
Orion, USA
05.2020 - 09.2021
- Operated lawn care equipment for maintaining soccer field lines.
- Assisted in training teams in early summer camps and practices.
Gate Attendant
JP Sports
Bettendorf, USA
04.2017 - 08.2018
- Monitored entry and exit of guests to ensure safety compliance.
- Checked tickets and credentials for authorized access to events.
- Directed traffic flow and managed crowd control during busy events.
- Managed admissions while providing excellent customer service.
- Processed payments accurately and maintained organized event operations.
Education
Some College (No Degree) - Business Ownership Management
Western Illinois University
Moline, ILHigh School Diploma -
Sherrard High School
Sherrard, ILSkills
- Visual Merchandising Strategy
- Merchandising
- Retail Account Management
- Inventory Management
- In-Store Promotions
- Customer Relationship Management
- Team Leadership
- Employee Coaching & Development
- Team Coordination
- Customer Service
- Problem Solving
- Time Management
- Organization
- Communication
- Conflict Resolution
- Microsoft Office
Certification
- Phone Sales Certified
- Driver's License
- Chevrolet New & Certified Pre-Owned Sales Certification
Additional Information
Well versed in many other talents such as personal mechanic for myself and relatives, additionally working a personal side job in early summer and early fall opening and closing pools. Which included doing repairs and upkeep for pool customers until they are satisfied.
Timeline
Lead Merchandiser
Dr Pepper
06.2025 - Current
Product Specialist / Sales & Delivery Coordinator
Green Chevrolet
02.2024 - 06.2025
Delivery Driver
Spinners Pizza
05.2020 - 05.2024
Soccer Field Line Mower / Assistant
Orion High School
05.2020 - 09.2021
Gate Attendant
JP Sports
04.2017 - 08.2018
Some College (No Degree) - Business Ownership Management
Western Illinois University
High School Diploma -
Sherrard High School